Customer Service Representative Pioneer Account Start ASAP Metacom Opportunity

1 month ago


Taguig, National Capital Region, Philippines Metacom Full time

Metacom is seeking a dedicated Customer Service Representative to join our team. In this role, you will be the initial point of contact for clients, resolving concerns and providing exceptional customer service.

About This Opportunity

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, along with a comprehensive benefits package. Our ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and demonstrate a strong commitment to customer satisfaction.

Key Responsibilities
  • Resolve client concerns on the initial call or contact, aiming to resolve issues without needing to transfer the caller.
  • Employ escalation methods when necessary, ensuring seamless communication and conflict resolution.
  • Complete, process, and maintain accurate documents and records, upholding the highest standards of data integrity.
What We're Looking For
  • Exceptional listening and questioning skills to understand customers' expectations and needs.
  • Able to work in a dynamic environment, adapting to changing priorities and deadlines.
  • Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.

In return for your expertise and dedication, we offer a supportive work environment, opportunities for professional growth, and a chance to be part of a forward-thinking organization like Metacom.



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