Customer Service Representative Opportunity

3 hours ago


Taguig, National Capital Region, Philippines Neksjob Philippines Full time

We are seeking highly skilled individuals to join our team at Neksjob Philippines as Customer Service Representatives. This is an excellent opportunity for those who possess excellent communication skills and are proficient in computer and internet navigation.

About the Role

This role involves handling customer inquiries, providing solutions to their concerns, and ensuring a positive experience for our clients. As a Customer Service Representative, you will be the face of our company and play a crucial role in maintaining our reputation.

Key Responsibilities
  • Respond to customer inquiries via phone, email, or chat
  • Provide accurate and timely solutions to customer concerns
  • Collaborate with internal teams to resolve complex issues
  • Continuously improve customer satisfaction through active listening and empathy
Requirements

To be successful in this role, you must have:

  • High school graduate (old curriculum) or Senior High School Graduate
  • At least 6 months of call center experience or 1 year of logistics claim experience
  • Excellent communication and interpersonal skills
  • Savvy in computer and internet navigation
What We Offer

We offer a competitive salary package, exciting performance bonuses, and career advancement opportunities. Our workplace culture values teamwork, innovation, and continuous learning, making it an ideal environment for those who thrive in dynamic settings.



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