Global Project Operations Manager

1 day ago

General Santos, Soccsksargen, Philippines beBeeDevelopment Full time ₱5,678,400 - ₱7,182,080
Lead Project Developer

Your professional growth is valued at TTEC, a renowned employer of choice.

  • As the primary liaison overseeing projects at our global customer experience centers, you'll serve as the central point of contact for Learning & Development while creating, managing, and maintaining project documentation on a worldwide scale.
  • You will ensure projects are completed on schedule and within scope by developing plans, setting deadlines, assigning responsibilities, conducting thorough diligence, and gathering necessary materials.

During a Typical Day, You Will:

  1. Develop and maintain comprehensive master project documentation.
  2. Collaborate with internal teams, senior executive partners, external clients, and vendors.
  3. Communicate and document program requirements and status to clients, internal team members, and other partners.
  4. Support the deployment, promotion, and achievement of departmental and corporate strategy, business goals, and objectives.
  5. Identify risk and implement mitigation strategies, escalating concerns when necessary.

What You Bring to the Role:

  • BA/BS or equivalent relevant experience.
  • 2+ years' experience in a lead project developer role leading medium to large-scale global projects.
  • Ability to facilitate meetings effectively and complete project plans and deliverables for client-facing, senior, and executive-level management.
  • Proficiency in project management and word processing software, spreadsheet, and flowcharting applications (MS Project, Asana, MS Office, Excel, and Visio).

What You Can Expect:

  • Support for your career and professional development.
  • An inclusive culture and community-minded organization where giving back is encouraged.
  • A global team of lifelong learners guided by our company values.
  • Learn about our paid time off (PTO) and wellness and healthcare benefits.

Our Business Focuses on Delivering Exceptional Customer Experiences. Since 1982, we've helped companies build engaged, satisfied, and profitable customer experiences powered by our combination of humanity and technology.

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