Field Service Representative

2 days ago


Pasig, National Capital Region, Philippines Infinity Outsourcing Services Full time
Job Summary

We are seeking a highly skilled Field Technician to join our team at Infinity Outsourcing Services. As a Field Technician, you will be responsible for providing exceptional service and support to our customers during field visits and dispatches.

Key Responsibilities
  • Tie workflow to schedule and manage all on-site installation, repair, maintenance, and test tasks.
  • Diagnose errors or technical problems and determine proper solutions.
  • Produce timely and detailed service reports.
  • Document processes and operate vehicle in a safely manner.
  • Cooperate with technical team and share information across the organisation.
  • Comprehend customer requirements and make appropriate recommendations/briefings.
  • Build positive relationships with customers.
Requirements and Skills
  • Proven Field Service experience.
  • Ability to troubleshoot, test, repair, and service technical equipment.
  • English literacy.
  • Ability to work flexible shifts and adapt to changing work schedules.
  • Familiarity with mobile tools and applications.
  • Technical degree or certification.


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