Field Service Representative

2 days ago


Pasig, National Capital Region, Philippines Smart Career Outsourcing Services Co Full time
Job Summary

We are seeking a highly skilled Field Technician to join our team at Smart Career Outsourcing Services Co. As a Field Technician, you will be responsible for ensuring the smooth operation of our terminal and printer services.

Key Responsibilities
  • Attend scheduled briefings and orientations to stay informed about new procedures and technologies.
  • Perform thorough terminal checks prior to dispatch to ensure optimal performance.
  • Deliver and install terminals and printers, as well as consumables, within the prescribed time frame.
  • Conduct on-site inspections, repairs, and complex troubleshooting to resolve technical issues.
  • Provide on-call services during weekends and holidays to ensure continuous support.
  • Prepare detailed documentation for services performed, including Engineering Service Reports (ESRs).
  • Assist merchants with first-level troubleshooting to resolve technical issues promptly.
  • Ensure that all ESRs are completed accurately and thoroughly, with all required information included.
  • Strive to meet quality objectives and implement quality improvement activities as needed.
Requirements

To be successful in this role, you will need to possess excellent technical skills, strong communication abilities, and a customer-focused mindset.



  • Pasig, National Capital Region, Philippines Infinity Outsourcing Services Full time

    Job DescriptionAt Infinity Outsourcing Services, we are seeking a highly skilled Field Service Representative to join our team. As a Field Service Representative, you will be responsible for providing exceptional service and support to our customers during field visits or dispatches.Key Responsibilities:Tie workflow to scheduleManage all on-site...


  • Pasig, National Capital Region, Philippines Infinity Outsourcing Services Full time

    Job SummaryWe are seeking a highly skilled Field Technician to join our team at Infinity Outsourcing Services. As a Field Technician, you will be responsible for providing exceptional service and support to our customers during field visits and dispatches.Key ResponsibilitiesTie workflow to schedule and manage all on-site installation, repair, maintenance,...


  • Pasig, National Capital Region, Philippines Field Innovators Inc. Full time

    Job Title: Spanish Bilingual for Customer ServiceWe are seeking a highly skilled and experienced Spanish Bilingual Customer Service Representative to join our team at Field Innovators Inc.Key Responsibilities:Provide exceptional customer service to clients in Spanish, handling inquiries and resolving issues in a timely and professional manner.Utilize strong...


  • Pasig, National Capital Region, Philippines Lexie Staffing & Business Consulting Full time

    Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Lexie Staffing & Business Consulting. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and ensuring their satisfaction with our services.Key...


  • Pasig, National Capital Region, Philippines Smart Career Outsourcing Services Co Full time

    Job SummaryWe are seeking a highly skilled Field Technician to join our team at Smart Career Outsourcing Services Co. As a Field Technician, you will be responsible for installing and maintaining terminals and printers, as well as providing on-site support and troubleshooting services.Key ResponsibilitiesTerminal Installation and Maintenance: Install and...


  • Pasig, National Capital Region, Philippines PH Global Jet Express Inc. Call Center Full time

    About YouWe are seeking a highly skilled and experienced Customer Service Representative to join our team at PH Global Jet Express Inc. Call Center. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.To be successful in this role, you will need to have:A college-level...


  • Pasig, National Capital Region, Philippines Neksjob Corporation Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Neksjob Corporation. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, answering their product and service questions, and suggesting relevant information about our offerings.Key...


  • Pasig, National Capital Region, Philippines Topserve Service Solutions, Inc. Full time

    ### Job Title: Customer Service Associate ### Job Summary We are seeking a highly skilled Customer Service Associate to join our team at Topserve Service Solutions, Inc. As a Customer Service Associate, you will be responsible for providing exceptional customer service to our clients, ensuring that their health insurance coverage needs are met. ### Key...


  • Pasig, National Capital Region, Philippines Gratitude Philippines Full time

    Job DescriptionGratitude Philippines is seeking a highly skilled Customer Service Representative to join our team.Key Responsibilities:Provide exceptional customer service to clients in the financial, insurance, and healthcare sectors.Develop and maintain strong relationships with clients to ensure their needs are met.Work collaboratively with internal teams...


  • Pasig, National Capital Region, Philippines Neksjob Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Neksjob. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns, and ensuring their overall satisfaction with our products and services.Key...


  • Pasig, National Capital Region, Philippines Neks Job Philippines Full time

    Job SummaryWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their queries, and ensuring their satisfaction.Key ResponsibilitiesHandle large volumes of customer calls...


  • Pasig, National Capital Region, Philippines Work Services Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Work Services. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.Available...


  • Pasig, National Capital Region, Philippines Neksjob Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to provide exceptional support to our customers. As a key member of our team, you will be responsible for handling customer inquiries, processing orders, and providing accurate information about our products and services.Key Responsibilities:Respond to customer inquiries...


  • Pasig, National Capital Region, Philippines TPT Services Corp Full time

    Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our dynamic team at TPT Services Corp. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through outbound calls.Key Responsibilities:Conduct outbound calls with...


  • Pasig, National Capital Region, Philippines Neksjob Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to provide exceptional support to our customers. As a key member of our team, you will be responsible for handling customer inquiries, processing orders, and providing accurate information about our products and services.Key Responsibilities:Respond to customer inquiries...


  • Pasig, National Capital Region, Philippines Neksjob Corporation Full time

    Customer Service Representative Job Description **Job Summary:** We are seeking a highly skilled Customer Service Representative to join our team at Neksjob Corporation. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries and requests in a timely and...


  • Pasig, National Capital Region, Philippines Synlink Recruitment Outsourcing Co. Inc. Full time

    Customer Service RepresentativeAt Synlink Recruitment Outsourcing Co. Inc., we are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a Customer Service Representative, you will play a vital role in providing exceptional customer service to clients in the healthcare industry.Responsibilities:Handle inbound calls from...


  • Pasig, National Capital Region, Philippines Work Services Full time

    Job Title: Customer Service Representative/Healthcare AccountAt Work Services, we are seeking a highly skilled and dedicated Customer Service Representative/Healthcare Account to join our team.Job Summary:We are looking for a customer-focused individual to provide exceptional support to our clients. As a Customer Service Representative/Healthcare Account,...


  • Pasig, National Capital Region, Philippines Datamatics Careers- Philippines Full time

    Job DescriptionWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Datamatics Careers- Philippines.Key Responsibilities:Provide exceptional customer service via phone, chat, and emailResolve customer complaints and concerns in a timely and professional mannerOperate independently with minimal supervision,...


  • Pasig, National Capital Region, Philippines Orbit Teleservices Full time

    Unlock Your Potential with Orbit TeleservicesWe're looking for a talented individual to join our team as a Customer Service Representative. As a key member of our Orbit Teleservices family, you'll play a vital role in delivering exceptional customer experiences.Key Responsibilities:Communicate effectively with users to resolve their queries and...