Service Delivery Lead

We are looking for a skilled Service Delivery Transformation Lead to join our team at KSearch Asia Consulting, Inc. As a key member of our leadership team, you will be responsible for leading and coaching our Service Delivery Managers/Supervisors to drive business growth and achieve high quality service delivery.The ideal candidate will have a strong...

Job OverviewAt Nezda Global, we are dedicated to building diverse and inclusive workforces. As a Service Delivery Manager, you will play a crucial role in overseeing end-to-end service delivery, ensuring client satisfaction and service quality.About the RoleThe successful candidate will lead and mentor the service delivery team, manage stakeholder...

In the role of Delivery Lead for NetSuite Services at Ll Oefentherapie, you will oversee the implementation process for our NetSuite customers.As part of our Professional Services team, you will work collaboratively with colleagues to assess customer needs and develop effective solutions.This position demands strong problem-solving skills, excellent...

Job OverviewThe role of Service Desk Manager at HCL Technologies Philippines Inc is a strategic position that involves managing project delivery and driving operations and delivery governance. The purpose of this role is to ensure seamless delivery of projects, optimize customer satisfaction, and minimize costs.Duties and ResponsibilitiesManage project...

Company Overview:Sutherland Global is a leading provider of business process outsourcing solutions. Our team is dedicated to delivering exceptional service and driving customer satisfaction.We are seeking a skilled Service Delivery Manager to join our team. As a key member of our operations leadership, you will play a critical role in establishing and...

Service Delivery ManagerWe are seeking an experienced IT Service Delivery Manager to lead our service delivery efforts.In this role, you will be responsible for overseeing the planning, execution, and monitoring of our services to ensure high-quality delivery and exceptional customer satisfaction.

Job Title: IT Service Delivery ManagerAbout the Role:We are seeking an experienced IT service delivery manager to lead our team. This person will be responsible for delivering high-quality IT services, managing incidents, and improving overall service delivery.Main Responsibilities:Deliver high-quality IT services to customers.Manage network incidents and...

About the Role:We are looking for a talented IT Service Delivery Manager to join our team at CEVA IT Shared Service. The ideal candidate will have experience in managing network operations, ensuring that network infrastructure meets architecture designs and standards, and working closely with global partners in a 24x7 environment.Key...

As a key member of our leadership team, the Delivery Service Head will be responsible for leading and coaching our Service Delivery Managers/Supervisors to deliver high quality service and drive business growth.The ideal candidate will have a strong background in operations and management, with a minimum of 5 years experience in this field. They will be...

About the RoleAs a Service Delivery Team Lead at TeleTech Holdings, Inc., you will be responsible for leading a team of customer service professionals to deliver exceptional experiences for our clients. Your primary goal will be to improve key success metrics associated with goals, including Customer Satisfaction Score and Quality Goals.Key Responsibilities*...

The QBE Group Shared Services Limited - Philippine Branch is seeking an experienced Service Delivery Director to lead its service delivery efforts. This individual will be responsible for overseeing the design, implementation, and management of technology solutions that meet business needs.About the Role:Leading the design, implementation, and management of...

Toshniwal Industries Private Ltd is a leading provider of top-notch services, seeking a skilled Service Delivery Manager to join our team.The ideal candidate will have a proven track record of delivering exceptional service experiences to clients. Key responsibilities include:Managing service delivery teams to ensure seamless operations.Providing technical...

At Service Design Magazine, we're seeking a seasoned Service Design Lead to shape the user experience and service design across our portfolio. This role will entail instrumental contributions in various activities, from evaluative research and conceptual design to creating prototypes and conducting user testing.The ideal candidate will create services that...

Key ResponsibilitiesAs a Team Lead, your key responsibilities will include:Managing and supervising Customer Service Representatives (CSRs)Ensuring quality service is provided with every customer interactionMaintaining knowledge of partners' brands, philosophies, products, promotions, and processesAnalyzing reports and statistical data to measure production...

Job Description:The Service Delivery Director at Whiteplane, Inc. is responsible for leading the customer service and aftersales operations.This role involves managing a team of customer service representatives, handling escalations, and developing strategies to improve the overall customer experience.The manager will work closely with other departments to...

Taptalent is hiring a Delivery Lead to oversee the success of our Core Business Delivery team.About the Role:This position is responsible for managing multiple projects simultaneously, ensuring timely delivery, and maintaining alignment with organizational goals. The ideal candidate will possess strong leadership, analytical skills, and project management...

We are committed to creating a wonderful world for our people, business, and nation.Purpose: In everything we do, we treat people right to create a Globe of Good.Vision: See a Philippines where people have choices, overcome challenges, and discover new ways to enjoy life.The Service Delivery Director will drive operational excellence and achieve business...

VISEO ASIA is a leading provider of IT services, and as a Senior Service Management Professional, you will play a key role in leading our delivery center in Manila. This position involves managing teams, building relationships with customers and stakeholders, prioritizing objectives, and implementing strategies to achieve company initiatives.Key...

About Concerted Management CorporationWe are the support group of Motortrade Nationwide Corporation, the number one motorcycle dealer in the Philippines. Our mission is to empower our business operations by providing top-notch IT services and systems management.As an experienced IT Service Delivery Supervisor, you will oversee the day-to-day management of IT...

The Service Delivery Director will be responsible for leading our quality initiatives and driving service excellence in our operations. This role involves developing and implementing quality strategies, monitoring performance metrics, and ensuring compliance with company standards.Responsibilities:Developing Quality Strategies: Create and implement quality...