Customer Service

2 days ago

Manila, National Capital Region, Philippines beBeeDataEntry Full time ₱150,000 - ₱250,000
Job Title: Customer Service & Data Entry Specialist

We are looking for a highly skilled individual to manage orders, process data accurately, and provide exceptional customer support. The ideal candidate will handle inquiries, order processing, refunds, inventory updates, and issue resolution efficiently.

Key Responsibilities:
  • Order Processing: Enter, update, and verify orders with high accuracy.
  • Customer Service: Respond to inquiries, resolve order issues, and provide excellent support via chat, email, and phone.
  • Inventory Management: Maintain stock accuracy, update inventory levels, and synchronize data across platforms.
  • Returns & Refunds: Process return requests, coordinate replacements, and handle refund transactions.
  • Data Entry & Reporting: Ensure accurate entry of order details, customer information, and financial transactions into our account.
  • Third-Party Coordination: Communicate with suppliers and logistics partners to ensure timely deliveries.
  • Account Monitoring: Track performance, report discrepancies, and optimize workflows.
Qualifications & Skills:

Experience in e-commerce order processing or similar fields.

Strong proficiency in data entry with high accuracy and attention to detail.

Excellent customer service skills with experience in chat, email, and phone support.

Familiarity with inventory management and order tracking systems.

Proficiency in Microsoft Office, Excel, and Google Sheets for tracking sales and reports.

Ability to multi-task and prioritize tasks in a fast-paced environment.

Strong written and verbal communication skills.

Problem-solving mindset to handle complaints and order discrepancies.

Preferred Qualifications:
  • Prior work in e-commerce support or similar platforms.
  • Experience in Avaya, Salesforce, Citrix, or OA Genius tools.
  • Background in inventory management for online stores.

  • Customer Service

    5 days ago

    Manila, National Capital Region, Philippines Metrobank Full time

    OverviewThe roles take on client concerns without compromising the bank's policies and procedures. These require knowledge and expertise in managing branch operations, product sales, customer channels, and/or cash-handling transactions. The various positions expect the candidate to promote great customer experience in various activities, including...

  • Customer Service

    2 days ago

    Manila, National Capital Region, Philippines Creathink Solutions Full time

    Join our client's dynamic and rapidly growing car rental company, they are committed to providing exceptional service to their customers. They are seeking a Remote Administrative/Customer Service Representative to join their team. This remote position offers flexibility and the opportunity to work from the comfort of your own home.Responsibilities:Assist the...

  • Customer Service Director

    5 days ago

    Manila, National Capital Region, Philippines beBeeCustomerService Full time ₱800,000 - ₱1,200,000

    Customer Service DirectorWe are seeking a seasoned Customer Service Director to lead our customer support operations and drive exceptional experiences for our customers.This strategic role requires strong leadership skills, extensive experience in customer service management, and a proactive approach to enhance customer satisfaction and retention.Lead,...

  • Customer Service Representative

    1 week ago

    Manila, National Capital Region, Philippines beBeeCustomerService Full time

    We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for customers, handling their inquiries and concerns in a professional and courteous manner.You will work closely with our sales team to ensure that customers receive the best possible service and...

  • Customer Service Associate

    5 days ago

    Manila, National Capital Region, Philippines Newstel Worldwide Full time

    OverviewCustomer Service Associate (For Pooling) – Newstel Worldwide. This role is part of a talent pool for seasonal, part-time, or full-time opportunities as they arise. The candidate will assist customers through various communication channels while maintaining a high standard of service. If you enjoy helping people, problem-solving, and working in a...

  • Customer Service Representative

    22 hours ago

    Manila, National Capital Region, Philippines micro1 Full time

    Job SummaryWe are seeking a detail-oriented and proactive Customer Service Representative to join our dynamic team in Metro Manila. As an integral part of our customer support department, you will be responsible for delivering exceptional service to our valued clients through effective communication and problem-solving skills.Key ResponsibilitiesRespond...

  • Customer Service Representative

    22 hours ago

    Manila, National Capital Region, Philippines Dormer Pramet Full time

    The RoleDormer Pramet is a global manufacturer and supplier of tools to the metal cutting industry, with offices in 20 countries worldwide. During our long history we have built a reputation for providing consistently high quality products and customer-driven services.For our new market in Asia, we are looking for the Customer Service Representative. This...

  • Customer Service Representative

    22 hours ago

    Manila, National Capital Region, Philippines Sandvik Full time

    OverviewDormer Pramet is a global manufacturer and supplier of tools to the metal cutting industry, with offices in 20 countries worldwide. During our long history we have built a reputation for providing consistently high quality products and customer-driven services.For our new market in Asia, we are looking for the Customer Service Representative. This...

  • Customer Service Representative

    4 days ago

    Manila, National Capital Region, Philippines Sonic Electronix Full time

    SummaryCustomer Service Representatives report into our Customer Service Manager. This role emphasizes ownership of every interaction in order to drive customer satisfaction and increase profitability for the business. This is an incredibly important position that is responsible for casting our company vision: spreading audio bliss through thoughtful product...

  • Customer Service Representative

    3 days ago

    Manila, National Capital Region, Philippines beBeeCustomerService Full time ₱20,000

    Job Title: Customer Service Representative">This role is for individuals who enjoy interacting with customers and providing excellent service. As a customer service representative, you will be responsible for answering phone calls, responding to emails, and resolving customer issues in a timely and professional manner.">Required Skills and Qualifications:">