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Human Resources Data Analyst
2 weeks ago
About the Role:
Cobden & Carter International is seeking a highly analytical Human Resources Data Analyst to join our team. This role will be responsible for managing and analyzing HR data, generating regular reports, and providing key insights to support decision making within the HR Shared Services function.
Key Responsibilities:
- Data Management: Collect, clean, and organize data from various HR systems (e.g., HRIS, ticketing systems, and knowledge management tools) to ensure data integrity and accuracy for reporting purposes.
- Report Generation & Analysis: Develop, generate, and distribute regular and ad-hoc reports related to HR Shared Services operations, including employee inquiries, case resolutions, process performance, and other HR metrics.
- Metrics Development: Collaborate with HR leadership to define key performance indicators (KPIs) and reporting metrics that align with business objectives and HRSS goals.
- Trend Analysis: Perform trend analysis and identify patterns in HRSS activities, including call volume, case resolution times, employee satisfaction, and other relevant metrics.
- Dashboards & Visual Reporting: Design and maintain interactive dashboards and visual reporting tools to provide real-time insights into HRSS performance metrics for leadership and key stakeholders.
- Process Improvement: Identify opportunities for improvement based on data insights, working with HR and IT teams to streamline HRSS processes and improve service delivery.
- Data Quality Assurance: Ensure the accuracy and consistency of HR data and reports by conducting regular audits and validation checks.
- Reporting Tools & Technology: Utilize advanced reporting tools and systems (e.g., Excel, Power BI, Tableau, HRIS, or other reporting platforms) to create automated reports and reduce manual effort.
- Stakeholder Collaboration: Partner with HR, IT, and other business units to ensure data and reporting needs are aligned with organizational priorities and to enhance data-driven decision making.
