Customer Support Specialist

1 week ago

Biñan, Calabarzon, Philippines beBeeSupport Full time $45,000 - $60,000

Customer Support Specialist Role

About This Job:

This position involves assisting customers via various communication channels, including chat, email, and phone calls. The ideal candidate will be a strong problem-solver with excellent written and spoken English skills.

  • The primary responsibility of this job is to provide top-notch customer service by addressing inquiries related to products, orders, returns, and account issues.
  • Candidates should have prior experience working with Shopify and Gorgias, as these tools are essential for managing tickets and delivering fast, accurate support.
  • An independent individual with the ability to handle multiple conversations simultaneously would excel in this role.
  • A team-oriented mindset, attention to detail, and empathy towards customer concerns are crucial qualities for success in this position.
What We Offer:

  • We provide competitive pay with annual performance-based increases to recognize our employees' growth and contributions.
  • Our comprehensive benefits package includes paid time off, health insurance, and dental insurance to ensure our employees feel supported and valued.
  • Fully remote work setup allows employees to work from anywhere they're comfortable, promoting flexibility and work-life balance.
  • We offer opportunities for career growth and development as we continue to expand our operations.
Requirements:

  • Candidates must possess excellent written and spoken English communication skills to effectively interact with customers.
  • A minimum of 1 year of hands-on experience working with both Shopify and Gorgias is required for this position.
  • The ideal candidate should be able to work independently and efficiently handle multiple conversations at once.
  • Empathy, patience, and reliability when addressing customer concerns are essential qualities for this role.

  • Customer Support Specialist

    1 week ago

    Biñan, Calabarzon, Philippines beBeeCustomerSupport Full time $30,000 - $50,000

    Customer Support Specialist OpportunityWe are seeking a highly skilled and passionate individual to join our team as a Customer Support Specialist. This is an excellent opportunity for someone who is eager to provide exceptional customer service and support, while continuously learning and growing with our company.As a Customer Support Specialist, you will...

  • Customer Support Specialist

    1 week ago

    Biñan, Calabarzon, Philippines beBeeSupport Full time ₱180,000 - ₱250,000

    Customer Support SpecialistWe are seeking a highly skilled customer support specialist to join our team. As a key member of our customer success team, you will play a vital role in ensuring that our customers receive exceptional service and support.The ideal candidate will have excellent communication skills, a strong problem-solving attitude, and the...

  • Customer Support Specialist

    1 week ago

    Biñan, Calabarzon, Philippines beBeeSupport Full time ₱400,000 - ₱800,000

    Customer Support SpecialistIn this role, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Respond to customers via chat, email, or phone in a professional and friendly mannerHandle inquiries related to product information, order tracking, returns, and account concernsUtilize Gorgias and...

  • Customer Support Specialist

    1 week ago

    Biñan, Calabarzon, Philippines beBeeSupport Full time ₱25,000 - ₱35,000

    Job DescriptionWe are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional support to our clients via phone, email, and other communication channels.As a creative problem solver, you will interact with customers from diverse backgrounds,...

  • Customer Support Performance Improvement Specialist

    1 week ago

    Biñan, Calabarzon, Philippines beBeeQuality Full time ₱4,500,000 - ₱6,500,000

    Operations Quality Assurance Specialist RoleThe Operations Quality Assurance Specialist role is responsible for evaluating client support projects and administrative duties to identify areas for improvement and provide actionable suggestions. This expertise contributes to improving the customer experience, boosting agent efficiency, and maintaining company...

  • Remote Customer Support Specialist

    7 days ago

    Biñan, Calabarzon, Philippines beBeeCustomer Full time ₱250,000 - ₱500,000

    Customer Support Role OverviewWe're looking for experienced, empathetic individuals to join our team as remote customer support specialists.Key Responsibilities:Respond to customers via chat, email or phone in a professional and friendly manner.Handle inquiries related to product information, order tracking, returns, and account concerns.Utilize Gorgias and...

  • Customer Support Operations Specialist

    1 week ago

    Biñan, Calabarzon, Philippines beBeeCustomer Full time ₱40,000 - ₱80,000

    Job Opportunity: Customer Support Operations SpecialistAbout UsWe are a dynamic and innovative Tech E-commerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors, focusing on data-driven strategies to scale our businesses.At our organization, we foster a culture of collaboration, innovation, and continuous...

  • Customer Support Specialist

    1 week ago

    Biñan, Calabarzon, Philippines beBeeSupport Full time $18,000 - $28,000

    Job OverviewMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are seeking a highly skilled and motivated Bilingual Customer Support Specialist to join our team and provide outstanding support to our clients.The successful candidate will be responsible for...

  • Remote Customer Support Professional

    1 week ago

    Biñan, Calabarzon, Philippines beBeeSupport Full time $45,000 - $60,000

    Customer Support SpecialistThis role involves providing top-notch customer support through various channels. You will be responsible for building lasting relationships with customers, meeting team performance metrics, and staying up-to-date with the latest technological advancements.Critical Customer Support Skills:Excellent Communication and Problem-Solving...

  • Sales Account Specialist

    4 days ago

    Biñan, Calabarzon, Philippines Cabletech Support and Resources Inc. Full time ₱800,000 - ₱1,200,000 per year

    As a Sales Account Specialist, you'll be the driving force behind client satisfaction and revenue growth. Your mission? To nurture key client relationships, streamline sales processes, and ensure seamless coordination between customers and internal teams. You'll play a pivotal role in order management, sales support, and identifying opportunities to...