Customer Support Professional

1 day ago


Mandaue City, Central Visayas, Philippines beBeeSupport Full time $30,000 - $50,000
Job Summary

A fast-growing company provides flexible outsourcing solutions for businesses. We seek a Specialist to deliver prompt, high-quality responses to customer inquiries for a leading optimization and personalization platform.

Key Responsibilities:
  • Monitor, troubleshoot, and respond to inbound and support-related inquiries in real time.
  • Understand customer context to offer relevant and strategic support.
  • Provide guidance on best practices for conversion rate optimization.
Requirements:
  • Excellent communication skills.
  • 4+ years of experience in customer support (SaaS, eCommerce, or tech).
  • Familiarity with CRM/ticketing systems such as HubSpot.
  • Knowledge of conversion rate optimization best practices.
  • Proactive, customer-first mindset and problem-solving skills.


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