Financial Expert

1 day ago

Province of Palawan, Mimaropa, Philippines beBeeRelationship Full time ₱36,000 - ₱72,000
Customer Relationship Specialist

We are seeking a skilled Customer Relationship Specialist to join our team at Spring Financial. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with customers to ensure their long-term satisfaction and loyalty.


About the Role
  • Engage in inbound calls with customers who have been declined for loans, understanding their concerns and effectively addressing objections.
  • Pitch and sell credit rebuilding products that align with the customer's financial goals and circumstances.
  • Maintain a positive and empathetic approach to turn potential rejections into successful sales.
  • Provide clear and concise financial education to customers about credit rebuilding strategies and the benefits of the offered products.
  • Ensure customers fully understand the product offerings, terms, and how they can improve their credit score.
  • Offer ongoing support and follow-up to guide customers through their credit rebuilding journey.

Requirements
  • 3 or more years of proven sales experience
  • 3 or more years in telecommunications
  • Strong communication skills in English
  • Expertise in objection handling and negotiation.
  • A reliable internet connection - No Pocket Wifi

What You'll Be Doing
  • Accurately document customer interactions, objections, and sales outcomes in the CRM system.
  • Leverage CRM data to identify trends and refine objection-handling techniques for improved conversion rates.
  • Collaborate with the team to optimize sales processes, share insights, and contribute to continuous improvement efforts.

About Us

We are revolutionizing financial access for Canadians, providing smart credit-building, mortgage, and lending solutions. Millions struggle with high-interest debt and limited financial options-we're here to change that.


Our Team

As one of Canada's fastest-growing fintech companies, annually we help 1 million customers explore their financing options with ease-online, via text, or over the phone. Our dynamic, innovative team thrives on collaboration, growth, and making a real impact.

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