End-to-End Technical Support Expert

2 days ago

Manila, National Capital Region, Philippines beBeeCustomer Full time ₱200,000 - ₱350,000
Technical Support Specialist Job Description

We are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have strong problem-solving abilities, technical aptitude, and a proactive attitude toward learning and professional growth.

Job Responsibilities
  • Provide exceptional customer service and resolve technical issues for software solutions.
  • Handle inbound customer phone calls, troubleshoot, and provide effective solutions in a timely manner.
  • Resolve inquiries submitted through the email system and ticketing portal.
  • Speak to customers clearly, translating technical information in an understandable way.
Required Skills and Qualifications
  • Strong problem-solving skills and technical aptitude.
  • Proactive attitude toward learning and professional growth.
  • Ability to work independently and collaboratively as part of a team.
  • Excellent communication and interpersonal skills.
Benefits
  • Opportunity to work with cutting-edge technology and innovative solutions.
  • Chance to develop new skills and expertise.
  • Collaborative and dynamic work environment.
Others

This is a great opportunity for those who enjoy working in a fast-paced environment and are eager to learn and grow with our company.

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