Customer Service Representative

1 month ago


Quezon City, National Capital Region, Philippines Neksjob Full time
About Neksjob

Neksjob is a leading organization that prioritizes delivering exceptional customer experiences.

Job Summary

We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our virtual interview process, you will be responsible for providing top-notch service to our clients.

Key Responsibilities
  • Respond to incoming calls from customers in a timely and professional manner.
  • Resolve customer inquiries and requests efficiently and effectively.
  • Utilize various client-based tools and applications to manage and service customer accounts.
  • Provide outstanding customer service by being friendly, confident, and knowledgeable.
Why Choose Neksjob?
  • Competitive salary with opportunities for growth and advancement.
  • Exciting performance bonuses and account-specific allowances.
  • Career development and training programs to enhance your skills.
  • A comprehensive benefits package, including healthcare benefits.
Requirements
  • Highest School Certificate (at least 1 year old curriculum) or Secondary Higher School Certificate.
  • At least 1 year of call center experience (international and voice account or 80% voice, 20% email/chat).
  • Good to excellent communication skills.
  • Willingness to work on-site at our office location.
Estimated Salary: ₱20,000 per month

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