Dedicated Customer Experience Professional

1 day ago


Baguio City, Cordillera, Philippines beBeeCustomerSupport Full time ₱1,200,000 - ₱2,000,000
Customer Support Specialist

Our organization is seeking a dedicated and skilled Customer Support Specialist to provide exceptional customer experiences through various communication channels. The ideal candidate will be responsible for delivering timely and accurate support, utilizing industry-leading tools such as Gorgias and Shopify.

Key Responsibilities:
  • Respond to customer inquiries via chat, email, or phone in a professional and friendly manner
  • Provide product information, order tracking, returns, and account concerns with the utmost care and attention to detail
  • Stay up-to-date on product updates and best practices to ensure a consistent customer experience
Requirements:
  • Excellent written and spoken English communication skills
  • At least 1 year of hands-on experience with both Shopify and Gorgias
  • Ability to work independently and handle multiple conversations simultaneously
  • Empathetic approach when addressing customer concerns
Work Environment:
  • Fully remote setup – work from anywhere you're comfortable
  • Opportunities to grow and develop professionally


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