Restaurant Operations Specialist

4 days ago


Taguig, National Capital Region, Philippines Mary Grace Foods Inc Full time
Job Summary

We are seeking a highly skilled Restaurant Operations Specialist to join our team at Mary Grace Foods Inc. As a key member of our operations team, you will be responsible for creating and operationalizing Restaurant Operation Systems (ROS) that enhance customer experience.

Your primary goal will be to identify critical areas for improvement and offer suggestions for enhancements. You will work closely with various stakeholders to address issues within restaurant systems while maximizing communication routes.

You will plan and create process workflows, flow charts, and reports to facilitate correct CAPA for operations and process owners. Additionally, you will document policies, procedures, and processes to improve and maintain store operation procedures.

Key Responsibilities:

  • Design and implement process improvements to enhance customer satisfaction
  • Collaborate with cross-functional departments to streamline store openings
  • Conduct store visits and validation audits on implemented processes
  • Ensure accurate and timely completion of tasks


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