Senior Content Expert

2 days ago

Tarlac City, Central Luzon, Philippines beBeeContent Full time $90,000 - $120,000
Job Overview

A leading go-to-market solution is seeking a seasoned content expert to create, optimize, and maintain knowledge base content.

  • This role involves collaborating with cross-functional teams to develop new features and translate technical detail into clear, customer-ready content.
  • The ideal candidate will have expertise in technical writing, SEO, and AI adoption, with a passion for driving productivity and growth.
About the Role

We are an AI-native company built on a culture of continuous improvement. Our team is driven by a shared mission: to help customers unlock their full revenue potential.

We invest deeply in our team's growth, ensuring they have the resources, support, and autonomy to excel in their roles.

Candidates should be energized by finding smarter, faster ways to get things done using AI and automation.

Key Responsibilities
  1. Develop high-quality knowledge base articles, FAQs, troubleshooting guides, snippets, and internal enablement docs.
  2. Partner closely with Product Managers and Engineers to understand new features and translate technical detail into clear content.
  3. Collaborate with Support, Customer Success, and Enablement teams to identify knowledge gaps and improve internal workflows.
  4. Mentor junior writers, sharing best practices for technical writing, SEO, and AI adoption.
  5. Drive the creation and execution of release notes and documentation plans tied to product launches.
  6. Provide training/reference content to accelerate onboarding and upskilling of internal employees.
Why You'll Love Working Here

We take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead.

Our team collaborates across departments to ensure success.

We encourage bold ideas, courageous action, and experimentation.

What We Offer

Our team members enjoy a dynamic work environment that fosters growth, learning, and innovation.

We provide resources, support, and autonomy to help them succeed.

Candidates who thrive in this environment are passionate about driving productivity and growth.

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