Dedicated Pharmacy Support Specialist

1 day ago


San Fernando Angeles Mabalacat Guagua, Philippines Southstar Drug, Inc. Full time

At Southstar Drug, Inc., we are committed to delivering exceptional customer service and ensuring the highest quality of care for our patients.

As a Dedicated Pharmacy Support Specialist, you will play a vital role in assisting our pharmacists and pharmacy staff in maintaining the efficiency and accuracy of our pharmacy operations.

The primary responsibilities of this position include:

Key Responsibilities
  • Customer Service: Provide excellent customer service by attending to customer queries and receiving orders in a timely and efficient manner.
  • Patient Safety: Check customers' prescriptions and endorse them to pharmacists for validation, ensuring that medicines dispensed are accurately served and meet the required standards.
  • Inventory Management: Ensure that medicines are replenished promptly, maintaining optimal inventory levels to prevent stockouts or overstocking.
  • Cleanliness and Organization: Maintain the cleanliness and orderliness of assigned gondolas, adhering to company standards and regulations.
  • Bad Stock Removal: Identify and remove any expired, damaged, or unsellable stock from the shelves.
  • Training and Development: Participate in training programs to enhance product knowledge and stay updated on new practices and procedures.

To be successful in this role, you should possess the following skills and qualifications:

Requirements
  • Education: Preferably a college graduate of any 2-4 year course, but senior high school graduates with related job experience are also welcome to apply.
  • Work Experience: Previous work experience in other customer service industries is an advantage.
  • Communication and Interpersonal Skills: Possess good communication and interpersonal skills to effectively interact with customers, colleagues, and management.
  • Adaptability: Be open to varying work schedules and adapt to changing circumstances as needed.

We are proud to offer our employees competitive compensation and benefits packages. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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