Senior Documentation Specialist

19 hours ago


Cabuyao, Calabarzon, Philippines beBeeTechnicalWriter Full time ₱4,500,000 - ₱7,500,000
About the Role

This is a senior position for a technical documentation specialist who will be responsible for creating user-friendly documentation to support our Communications API and Design System.

The ideal candidate will have experience in writing technical documentation for multiple audiences, working with engineering teams to gather complex technical information, and presenting insights and data clearly and concisely.

Key Responsibilities
  • Engage with developers to gain a deep understanding of the API and supporting products.
  • Collaborate with the developer community to understand their needs and expectations.
  • Owning and managing API documentation to ensure it follows a consistent format and meets customer expectations.
  • Writing user-friendly content that transforms complex technical information into something accessible and engaging.
  • Providing code-snippets and on-page technical content for the developer portal.
  • Advocating for technical users and participating in customer-centric research.
  • Aiding in the creation and maintenance of a company-wide design system.
Requirements
  • Experience - 4-7 Yrs.
    • Experience writing technical documentation.
    • Experience working with engineering teams.
    • Ability to present insights and data clearly and concisely.
    • Excellent verbal, written, and grammatical communication skills.
    • Excellent organizational skills and attention to detail.
    • Experience using APIs or writing content for API documentation.
    • Prior development experience in any front-end or back-end languages.
    • Ability to self-manage, work independently, and meet deadlines.
    About Us

We are a global cloud-based SaaS communications platform for businesses and developers. We're looking for talented individuals who share our values of Dream Big, Win Together, Keep it Simple, and Make it Happen.

We offer a flexible remote work environment, comprehensive market-competitive medical insurance, generous annual leave program, and free virtual counseling resources through our Employee Assistance Program.

If you're looking for a challenging role in a people-focused, growing tech company, we encourage you to apply.



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