IT Technical Expert

2 days ago


Mandaue City, Central Visayas, Philippines beBeeTechnical Full time ₱700,000 - ₱950,000
Advanced IT Support Role

As an expert in technical assistance, you will join a high-performing team that provides top-notch support services to various levels within the organization.

Your primary responsibilities include delivering exceptional consumer experiences through personalized interactions, monitoring and resolving personal and team queue incidents, and ensuring consumers are properly handled and updated.

To excel in this position, you must possess a bachelor's degree in an IT-related field and relevant experience as an IT service provider. In-depth knowledge of Microsoft Windows 10-11, Microsoft Office 365 suite, and up-to-date software applications is essential.

Key Responsibilities
  • Collaborate with an ITIL-aligned Service Desk team
  • Enhance consumer satisfaction through positive interactions
  • Monitor and resolve personal and team queue incidents
Required Skills and Qualifications
  • Bachelor's degree in an IT-related field
  • Relevant experience as an IT service provider
  • In-depth knowledge of Microsoft Windows 10-11

Note: ServiceNow experience is highly valued.

Why Choose This Opportunity?
  • Market-competitive pay and benefits package
  • Career development programs
  • Merit-based increases


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