
Cybersecurity Specialist
1 day ago
We are seeking an experienced technical support professional to join our team. As a Technical Support Consultant, you will be responsible for providing exceptional customer service and technical assistance to our clients.
The ideal candidate will have excellent communication skills, prior experience in tech support, and a strong understanding of networking and cybersecurity concepts.
Key Responsibilities:- Provide technical support via calls, chats, and emails
- Resolve complex technical issues
- Maintain working knowledge of client products and services
- Securely work with customers' sensitive information
- Excellent English communication skills (C1 level)
- Prior experience in tech support or similar role
- Strong troubleshooting and problem-solving skills
- Basic understanding of networking and cybersecurity concepts
- Flexible schedule
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Paid training and probation
- Work-life balance
We are a leading provider of secure technical support and CX services for tech companies around the globe. We welcome people with various backgrounds and experiences.
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