Intraday Performance Coordinator

About the RoleThis exciting opportunity has arisen for a talented individual to take on the role of WFM Escalation Coordinator. As part of our dynamic team, you will be working closely with our Intraday Analysts and Operations teams to identify and resolve complex issues.

About the JobWe are seeking a highly experienced and skilled professional to fill the role of Scheduling Operations Manager at dnata Travel Group.As a key member of our Workforce Management team, you will be responsible for managing intraday activities, including volume, Key Process Indicator, and productivity activities in both front and back...

Job DescriptionWe are seeking a highly skilled Real Time Data Analyst to join our team at dnata Travel Group.As a key member of our Workforce Management team, you will be responsible for ensuring the smooth operation of our scheduling processes. Your primary focus will be on analyzing and optimizing intraday performance, identifying areas for improvement,...

**Our Mission**To deliver exceptional customer experiences through innovative solutions and processes.Job DetailsThe Team Performance Coordinator role involves coordinating team activities to ensure seamless collaboration and achievement of KPIs.Main ResponsibilitiesCoordinate team activities to ensure seamless collaboration and achievement of KPIs.Monitor...

Job Purpose:Work closely with Operations in enforcing schedule adherence and call time threshold guidelines for the program.Minimum Requirements:Applicants must be willing to work and relocate to Clark, PampangaAt least 1 year Workforce Management experience (any tower)High school diploma/GED required (College degree preferred)Strong analytical and...

ResponsibilitiesAct as the first point of escalation for Intraday Analysts in regards to Service Level (SL) misses and Operational challengesProvide input to the WFM team on conceptualizing intraday reports that drive efficiency and improve Operations performanceTrain and conduct knowledge transfer sessions for new WFM members on tools and processesGenerate...

**About Us**We are OnTrac, a leading company that delivers exceptional customer experiences through innovative workforce management solutions. Our global footprint and expertise in cultural nuance enable us to design and deliver tailored solutions that meet the unique needs of our clients.Job Description:The Workforce Scheduling and Forecasting Specialist...

The role of a Workforce Manager at Majorel Philippines Corp. is to oversee the management and direction of the workforce team, ensuring client goals are met by analyzing work volume variances and providing direction on scheduling and staffing levels.Key ResponsibilitiesTeam Management: Manage a team of 5 – 10 intraday specialists across multiple sites, as...

Sales RoleThe Sales Representative is a key member of our sales team, responsible for driving sales growth and revenue expansion. The ideal candidate will have excellent communication and interpersonal skills, a proven track record of meeting sales targets, and a strong ability to build and maintain relationships with customers. In this role, you will work...

About the RoleThis is an exciting opportunity to join our dynamic Workforce Management team as a Workforce Management Specialist.As a key member of our team, you will be responsible for analyzing and optimizing intraday performance, identifying areas for improvement, and implementing solutions to enhance productivity and efficiency. You will work closely...

We are a global leader in content services, trust & safety, and customer experience. Our comprehensive east-to-west footprint spans 31 countries across five continents, with 60,000+ people and 60 languages. We deliver flexible solutions that harness our unique expertise in cultural nuance – essential for true excellence in CX. Our domain expertise includes...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

Job Title: Digital Content Workflow CoordinatorWe are seeking a highly organized Digital Content Workflow Coordinator to join our team. In this role, you will be responsible for coordinating digital content workflows and ensuring project completion and performance standards are met.The ideal candidate will have at least one year of experience in a...

At NovanoxPH, we are seeking a skilled Process Coordinator to support the efficient execution of account connections and updates. This role involves performing manual updates with precision, ensuring that connection statuses are properly maintained with minimal effort.The ideal candidate will have a strong sense of responsibility, attention to detail, and...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

OnSpot Global Corporation is seeking a highly skilled Logistics Operations Coordinator to join our team.This role will involve working closely with the team to drive data quality and team performance throughout the pilot program.You will be responsible for:Conducting regular quality assurance checks to ensure data entry and registration tasks are completed...

Compensation and Benefits Expertise:">This Payroll Associate role requires expertise in compensation and benefits administration, including salary calculations, tax compliance, and employee benefits coordination. You'll work closely with the payroll team to ensure accurate and timely processing of payroll data.">Responsibilities:">">Verify employee data,...

About the RoleWe are seeking a skilled Customer Support and Operations Coordinator to join our team at Australian Outsource Desk Inc. As a Customer Support and Operations Coordinator, you will be responsible for providing administrative support to our clients, ensuring exceptional customer service and smooth day-to-day operations.Your key responsibilities...

ResponsibilitiesProvide practice-related support to attorneys and professionals within the Trademark team.Calendar and monitor filing deadlines for all U.S. and international trademark applications.Prepare, coordinate, and file trademark applications with the USPTO.Maintain close working relationships with outside counsel and foreign agents/associates.Draft,...

We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for...