Real Time Data Analyst

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

Job Purpose:Work closely with Operations in enforcing schedule adherence and call time threshold guidelines for the program.Minimum Requirements:Applicants must be willing to work and relocate to Clark, PampangaAt least 1 year Workforce Management experience (any tower)High school diploma/GED required (College degree preferred)Strong analytical and...

We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for...

REAL-TIME ANALYSTWork On-site in Cebu CityShifting Schedule Job Responsibilities:1. Provide real-time monitoring via available tools and workforce management techniques to make intra-day adjustments in an effort to maximize resource efficiency and achieve service level goals / business objectives.2. Perform continual analysis of current performance and...

REAL-TIME ANALYSTWork On-site in Cebu CityShifting ScheduleJob Responsibilities:1. Provide real-time monitoring via available tools and workforce management techniques to make intra-day adjustments in an effort to maximize resource efficiency and achieve service level goals / business objectives.2. Perform continual analysis of current performance and...

Job SummaryThe Workforce Real-Time Analyst (RTA) is responsible for optimizing real-time workforce performance in a BPO environment. This role requires effective collaboration with operations and workforce management teams to ensure timely adjustments to staffing levels, schedules, and service delivery.Main Responsibilities- Tracking call volume, agent...

Job DescriptionWe are seeking a skilled Real-Time Analyst to join our team at Sutherland. As a key member of our operations team, you will be responsible for monitoring and analyzing performance data in real-time, identifying areas for improvement and implementing strategies to enhance operational efficiency.You will have a strong understanding of call...

Job DescriptionSutherland is a leading organization that seeks an experienced and detail-oriented individual to fill the role of Lead - Real Time Analyst.This position requires someone who can effectively monitor queues in real-time, identify potential risks, and make timely call-outs to ensure contractual KPIs are met. The ideal candidate will have...

Company Description:Sutherland is seeking an attentive and goal-oriented person to join us as a Real Time Analyst. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you Job Description:Responsibilities:Support...

Company DescriptionSutherland is seeking an attentive and goal-oriented person to join us as a Real Time Analyst. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with youJob DescriptionResponsibilities:Support...

Sutherland Global is a leading provider of business process outsourcing services. We deliver transformative solutions that help our clients achieve their goals. Our team of experts works closely with clients to understand their needs and develop tailored solutions that meet those needs.As a Sr. Associate-Real Time Analyst, you will be part of our operations...

Rockwell Land Corporation is seeking an experienced Real Estate Development Analyst to join our team. In this role, you will be responsible for analyzing real estate development opportunities and providing financial guidance to support business decisions.Key Responsibilities:Analyze real estate market trends and forecasts to identify potential development...

Job DescriptionThis role involves monitoring queues in real-time to identify potential risks to meeting contractual Key Performance Indicators (KPIs). The successful candidate will be responsible for:Monitoring service level performance at interval level against planned Average Handling Time (AHT), Auxiliary (Aux) and Shrinkage.Making real-time call-outs on...

About the Role:Moder Solutions Inc. is seeking a Real-Time Monitoring Expert to join our team. As a Real-Time Monitoring Expert, you will be responsible for monitoring and managing real-time performance metrics, ensuring optimal operational efficiency.Key Responsibilities:Monitor real-time performance metrics such as call volumes, agent adherence to...

Job Description:As a Real Time Analyst, you will play a crucial role in supporting the monitoring of service level performance against planned targets. Your responsibilities will include ensuring real-time call-outs on performance and staffing levels are made to floor supervisors for appropriate action on non-adhering consultants. Additionally, you will help...

TASQ Staffing Solutions is a leading provider of innovative staffing solutions. We are currently seeking a highly skilled Predictive Staffing Analyst to join our team.About the Role:We are looking for an experienced Real-Time Analyst to join our operations team. The successful candidate will be responsible for optimizing our workforce management processes,...

Job Title: Workforce Real-Time AnalystThe Recruitment Solutions Department is seeking a highly skilled Workforce Real-Time Analyst to join our team. As a key member of our workforce management team, you will be responsible for monitoring and managing real-time workforce performance in a BPO environment.This role involves ensuring effective staffing levels,...

Company DescriptionSutherland is seeking an attentive and goal-oriented person to join us as a Lead RTA. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with youJob DescriptionSutherland is seeking an attentive and...

REAL-TIME ANALYSTWork On-site in Cebu CityShifting Schedule Job Responsibilities:1. Provide real-time monitoring via available tools and workforce management techniques to make intra-day adjustments in an effort to maximize resource efficiency and achieve service level goals / business objectives.2. Perform continual analysis of current performance and...

Sutherland is a dynamic and fast-paced company that is seeking a talented and results-driven individual to join our team as a Real Time Analyst. In this role, you will play a key part in ensuring the delivery of high-quality service to our clients by monitoring and analyzing key performance indicators (KPIs) such as Average Handle Time (AHT), Auxiliary...