Customer Service Liaison

5 days ago


Quezon City, National Capital Region, Philippines Visa to America Full time

Company Overview

About Visa to America

We are a dynamic organization dedicated to providing exceptional service to our clients.

Our team is passionate about delivering personalized support and ensuring a seamless experience for all customers.

We strive to build long-lasting relationships with our clients, fostering trust and loyalty through our commitment to excellence.

Job DescriptionKey Responsibilities
  • Provide top-notch customer service via various communication channels.
  • Respond promptly to customer inquiries and resolve issues in a timely manner.
  • Maintain accurate records of customer interactions.
  • Collaborate with colleagues to enhance service processes.
  • Achieve individual and team performance goals.
  • Stay up-to-date on product knowledge and company policies.
Required Skills and Qualifications
  • Education: Diploma in any relevant field.
  • Experience: Fresh Graduate/Student.
  • Skills:
    • Strong customer service skills.
    • Problem-solving abilities.
    • Account management skills.
    • Interpersonal skills.
    • Proficiency in call centre operations.
Benefits
  • Bereavement Leave.
  • Maternity & Paternity Leave.
  • Parental Leave.
  • Solo Parent Leave.
  • Special Leave for Women.
  • Vacation Leave.


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