Apple Device Management Specialist

1 day ago


Taguig, National Capital Region, Philippines Funtomato Consultancy Full time

Funtomato Consultancy is seeking a highly skilled Apple Device Management Specialist to join our team.

About the Role

This is an exciting opportunity for a seasoned IT professional to lead the management and support of our organization's macOS environment. The ideal candidate will possess in-depth knowledge of Jamf Pro and Apple device management, with a strong focus on delivering seamless operations across systems.

Key Responsibilities
  • macOS Deployment and Management: Deploy, configure, and manage macOS devices to ensure optimal performance and up-to-date systems. Implement updates and upgrades while minimizing disruption to users.
  • Troubleshooting and Support: Provide first- and second-level support for macOS-related issues, ensuring timely resolution. Troubleshoot complex macOS issues and collaborate with users to minimize downtime.
  • Jamf Administration: Utilize Jamf Pro to manage Apple devices, including deploying configuration profiles, managing software updates, and applying security protocols. Ensure macOS devices comply with security policies and best practices.
Requirements
  • Proven Experience: Demonstrated expertise in macOS deployment, updating, troubleshooting, and management.
  • Jamf Pro Knowledge: Strong working knowledge of Jamf Pro in a professional environment.
  • Apple Best Practices: Familiarity with Apple best practices for device management and security.
  • Problem-Solving Skills: Excellent problem-solving skills and ability to troubleshoot complex macOS issues.
  • Communication Skills: Strong communication skills to liaise with clients and internal teams effectively.
Preferred Qualifications
  • Managed IT Services Environment: Experience in a managed IT services environment.
  • Certifications: Certifications related to Apple or Jamf technologies (e.g., Jamf 200 or higher, Apple Certified Support Professional).
  • Device Management Tools: Experience with other device management tools or enterprise IT environments.


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