Apple Device Management Specialist
1 day ago
Funtomato Consultancy is seeking a highly skilled Apple Device Management Specialist to join our team.
About the RoleThis is an exciting opportunity for a seasoned IT professional to lead the management and support of our organization's macOS environment. The ideal candidate will possess in-depth knowledge of Jamf Pro and Apple device management, with a strong focus on delivering seamless operations across systems.
Key Responsibilities- macOS Deployment and Management: Deploy, configure, and manage macOS devices to ensure optimal performance and up-to-date systems. Implement updates and upgrades while minimizing disruption to users.
- Troubleshooting and Support: Provide first- and second-level support for macOS-related issues, ensuring timely resolution. Troubleshoot complex macOS issues and collaborate with users to minimize downtime.
- Jamf Administration: Utilize Jamf Pro to manage Apple devices, including deploying configuration profiles, managing software updates, and applying security protocols. Ensure macOS devices comply with security policies and best practices.
- Proven Experience: Demonstrated expertise in macOS deployment, updating, troubleshooting, and management.
- Jamf Pro Knowledge: Strong working knowledge of Jamf Pro in a professional environment.
- Apple Best Practices: Familiarity with Apple best practices for device management and security.
- Problem-Solving Skills: Excellent problem-solving skills and ability to troubleshoot complex macOS issues.
- Communication Skills: Strong communication skills to liaise with clients and internal teams effectively.
- Managed IT Services Environment: Experience in a managed IT services environment.
- Certifications: Certifications related to Apple or Jamf technologies (e.g., Jamf 200 or higher, Apple Certified Support Professional).
- Device Management Tools: Experience with other device management tools or enterprise IT environments.
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