Expert Credit Specialist

20 hours ago

Quezon City, National Capital Region, Philippines beBeeCredit Full time ₱300,000 - ₱450,000
Credit and Collections Specialist">

Job Description:

We are seeking a highly skilled Credit and Collections Specialist to join our team. As a key member of our finance department, you will be responsible for ensuring timely payment collection and minimizing credit risks. Your primary focus will be on managing credit and collections processes, including debt collection, telephone chasing, and ensuring follow-up calls and collection plan dates are diarised.

You will also be responsible for issuing statements, invoices, and account reconciliation as required, as well as chasing debts by email and phone calls. Additionally, you will produce aged debtors and onsite reports across designated shows as scheduled and as needed.

The ideal candidate will have excellent communication skills (written and oral), knowledge of MS Excel (AutoSum, VLOOKUP, Pivot), and preferably experience working in a Shared Service company. You will be expected to work on a rotational shift and hybrid work setup, with a keen attention to details and exceptional communication and negotiation skills to interact with internal teams and external stakeholders.

Key Accountabilities:

  • Debt Collection
  • Telephone chasing of past and future debts on designated accounts
  • Ensure follow up calls and collection plan dates are diarised
  • Issuing statements, invoices, and account reconciliation on designated accounts as required
  • Chasing debts by email and phone calls
  • Debtor Reporting
  • Produce aged debtors and onsite report across designated shows as scheduled and as needed
  • Communication
  • Liaise with sales and wider finance teams on a regular basis to ensure they are kept informed and involved with debt collection as appropriate
  • Arrange and attend team pre- and post-show meetings 3 months prior to show opening and as required
  • Produce and distribute Show Collection Plan to teams
  • ADHOC Duties
  • Liaise with sales and wider finance teams on a regular basis to ensure they are kept informed and involved with debt collection as appropriate
  • Arrange and attend team pre- and post-show meetings 3 months prior to show opening and as required
  • Produce and distribute Show Collection Plan to teams
  • Policy Compliance
  • Ensuring credit control policy procedures are adhered
  • Ensure VOT's are supplied where necessary
  • System Knowledge
  • Ensure that IT knowledge is sufficient to carry out the required role
  • Is competent at using Excel and Word
  • Oracle user preferred

Qualifications:

  • Bachelor's degree
  • At least 1 year of experience in Credit & Collections
  • Excellent communication skills (written and oral)
  • Knowledgeable in MS Excel (AutoSum, VLOOKUP, Pivot)
  • Preferably has an experience working in Shared Service company
  • Willing to work on a rotational shift and hybrid work set up
  • Must have keen attention to details
  • Experience in handling international credit control and dealing with different currencies
  • Exceptional communication and negotiation skills to interact with internal teams and external stakeholders
  • Strong time management and organizational skills, with the ability to prioritize task and meet deadlines

Benefits:

  • Opportunity to work in a dynamic and growing company
  • Competitive salary and benefits package
  • Professional development and growth opportunities

Others:

This role requires a high level of professionalism, discretion, and confidentiality. The successful candidate will be required to sign a confidentiality agreement prior to commencement of employment.

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