
Credit Collections Specialist
2 days ago
We're looking for a skilled Credit Collections Professional to join our team.
Job Description:The ideal candidate will have strong communication skills, be able to work in a fast-paced environment and have a strong sense of urgency. This role is responsible for contacting customers with debt and setting up payment arrangements.
- Contact customers via phone to discuss outstanding debts
- Work with customers to set up payment plans and negotiate terms
- Maintain accurate records of customer interactions and payment arrangements
This role requires a high level of organizational skills, attention to detail and the ability to work well under pressure.
Required Skills and Qualifications:- Bachelor's degree in Business, Finance or related field
- Minimum 2 years' experience in credit collections or a related field
- Strong communication and negotiation skills
- Ability to work in a fast-paced environment
Achieving Success: High customer satisfaction, achievement of team's pre-defined KPIs and SLAs, excellent feedback from customers.
Benefits: Competitive salary, opportunities for career growth and development, collaborative work environment.
About Us:We're a global outsourcing company providing a suite of contact center and back-office services. We pride ourselves on being a diverse and inclusive workplace, where everyone has the opportunity to succeed.
Seniority Level: Entry level.
Employment Type: Full-time.
Job Function: Sales and Business Development.
Industries: Outsourcing and Offshoring Consulting.
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