Financial Recovery Specialist
1 day ago
At Gratitude Philippines, we are seeking a highly skilled and detail-oriented Financial Recovery Specialist to join our team.
This role is an excellent opportunity for individuals who are passionate about collecting debts and ensuring timely payments from customers.
The Financial Recovery Specialist will be responsible for working closely with assigned delinquent customers to recover outstanding debts through effective communication and negotiation skills.
Key Responsibilities:
- Perform debt collection activities in accordance with company policies and procedures.
- Communicate with customers to understand their payment difficulties and provide guidance on possible solutions.
- Prepare and send account status reports to management and stakeholders as required.
- Collaborate with internal teams to resolve customer inquiries and concerns efficiently.
- Maintain accurate records of customer interactions and payment updates.
Requirements:
- Minimum 1 year experience in a similar role or industry.
- Familiarity with financial regulations and laws related to debt collection.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Aptitude for learning new processes and systems.
What We Offer:
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A competitive compensation package.
- The chance to work with a reputable organization that values its employees.
We are committed to providing a safe and inclusive workplace. If you are a motivated and results-driven individual who is passionate about debt recovery, please submit your application.
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