Treasury Operations Specialist

4 days ago


Quezon City, National Capital Region, Philippines Manulife Insurance Malaysia Full time

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.

Treasury Business Analyst Job Description

We are seeking a skilled Treasury Business Analyst to join our team in North America (NA) Treasury Operations. The successful candidate will support the execution of NA Treasury Operations initiatives that will drive transformation.

The incumbent will lead business analysis activities involving system implementation and process re-engineering. This role requires strong problem-solving skills, analytical skills, communication skills, global mindset, strategic thinking, in-depth Treasury Operations and Banking knowledge.

Main Responsibilities:

  • Analyze systems and business processes and document data and process flows
  • Deliver training to guide users on new / modified system features and processes
  • Support change management and provide post-implementation warranty support and troubleshooting
  • Produce quality documents including business processes and controls, feasibility and impact analysis, requirements, user guides, and training materials
  • Interact with internal and external stakeholders and build productive working relationships

Requirements:

  • 2 years of operations / back-office experience in Cash Management / Payments
  • 3+ years of experience in business analysis, business system analysis, system testing
  • Strong problem-solving, organizational and analytical skills
  • Able to independently trace data / processes from upstream to downstream

About Manulife

At Manulife, we strive to attract, develop and retain a workforce that is as diverse as the customers we serve. We administer all of our practices and programs without discrimination on various grounds.



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