Customer Service Representative

2 weeks ago


Quezon City, National Capital Region, Philippines Neksjob Corporation Full time

We are seeking a skilled Customer Service Representative to join our team at Neksjob Corporation. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving their queries and issues in a timely and professional manner.

About the Role

This is an exciting opportunity for individuals who enjoy working with people and have strong communication skills. You will work closely with our clients to understand their needs, provide solutions, and ensure that they are satisfied with the service they receive.

The ideal candidate will have at least 6 months of call center experience, a high school diploma or equivalent, and excellent communication skills. They should also be comfortable working in a fast-paced environment and be able to multitask effectively.

What We Offer

We offer a competitive salary of $25,000 per month, exciting performance bonuses and account-specific allowances, career advancement opportunities, and comprehensive healthcare benefits.

Responsibilities
  1. Provide exceptional customer service to clients via phone, email, and chat.
  2. Respond to client queries and resolve issues in a timely and professional manner.
  3. Work closely with clients to understand their needs and provide solutions.
  4. Maintain accurate records of client interactions and feedback.
  5. Participate in ongoing training and development to improve customer service skills.

Join us as a Customer Service Representative and take the first step towards a rewarding career in customer service.



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