Internal Sales Associate
6 days ago
Schneider Electric Gruppe is a leading global player in energy management and automation. We are committed to helping our customers manage their energy usage and reduce their environmental impact. As an Inside Service Sales Associate, you will play a critical role in driving our sales strategy forward and delivering exceptional customer experiences.
Responsibilities:
* Prepare and distribute sales leads and send email notifications to internal and external customers.
* Assist on funnel management for NAM ISSR and keep it accurate and up-to-date by sending follow-up emails to end customers and partners.
* Oversee process for service requests ensuring they are created and communicated to partner and customer.
* Identify duplicate accounts and opportunities in bFS and work with the team to clean data.
* Execute all Key Account Managers' internal administrative requests, including building master agreements, data cleansing, account/asset registration/revisions, service/warranty certificates, international credit claims, direct account requests, regional sales budget requests, and customer invoicing requirements.
Requirements:
* Bachelor's degree of any 4-year course
* Prior sales or customer service experience is a plus
* Basic knowledge of Schneider Electric portfolio, strong customer relations in Manufacturing segment will be a plus
* Excellent English communication & interaction skills
* Prior experience in Services and recurring maintenance contracts will be a key differentiator
* Be digital savvy and knowledge of MS Office applications
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