Customer Service Representative Lead
1 month ago
The Customer Service Representative Lead will serve as the primary point of contact for customer inquiries, orders, issues, and requests.
Key Responsibilities:- Manage customer interactions through phone, email, and chat, providing information on products/services, resolving complaints, processing orders, and ensuring a seamless customer experience.
- Diagnose customer problems by gathering information, providing accurate solutions, and escalating complex issues when necessary.
- Handle customer orders, returns, and exchanges, ensuring data accuracy and timely fulfillment.
- Maintain a deep understanding of the company's products, services, policies, and procedures to provide informed responses and assistance.
- Accurately document all customer interactions, issues, and resolutions in the CRM system for record-keeping and follow-up.
- Meet or exceed individual performance targets, including response times, resolution rates, and customer satisfaction scores.
- Actively listen to customer feedback and communicate common trends or suggestions to management for service improvement.
- Prior experience in a customer service role, ideally in a call center or BPO setting, is preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving skills and the ability to remain calm under pressure.
- Proficiency in CRM tools (e.g., Zendesk, Salesforce) and Microsoft Office Suite.
- Ability to work independently and as part of a team.
- Competitive base salary: PHP 60,000 - PHP 80,000 per month.
- Health insurance and government benefits.
- Opportunities for professional growth and development.
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Customer Service Representative
1 month ago
Pasig, National Capital Region, Philippines SERVICE PARTNERS INC. Full time**About Us:** At SERVICE PARTNERS INC., we strive to provide exceptional customer experiences. As a Customer Service Representative, you will play a vital role in achieving this goal.**Estimated Salary Range:** $40,000 - $60,000 per year**Job Description:Key Responsibilities:Respond to customer inquiries via phone, email, and chat, providing timely and...
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Customer Service Team Lead
1 month ago
Pasig, National Capital Region, Philippines Neksjob Philippines Full timeJob OverviewAt Neksjob Philippines, we are seeking a skilled Customer Service Team Lead to oversee our customer service operations. This role is responsible for providing exceptional support to our business and end-consumer customers across multiple sub-families.About the RoleAs a Customer Service Team Lead, you will be accountable for managing a team of...
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Customer Service Representative
1 month ago
Pasig, National Capital Region, Philippines Neksjob Full timeOverviewNeksjob is a leading player in the travel industry, committed to delivering exceptional customer experiences.We're seeking a highly skilled and dedicated Customer Service Representative to join our team.Salary and BenefitsThe successful candidate can expect a competitive salary of PHP 30,000 per month, plus exciting performance bonuses and...
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Customer Service Representative
1 month ago
Pasig, National Capital Region, Philippines Neksjob Full timeCustomer Service RepresentativeA challenging opportunity awaits an individual with exceptional communication skills to provide top-notch customer support as a Customer Service Representative at Neksjob.About the RoleWe are seeking a highly motivated and skilled Customer Service Representative to join our team in Pasig. As a key member of our customer service...
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Customer Service Representative Virtual Role
1 month ago
Pasig, National Capital Region, Philippines Work Services Full timeAbout Work ServicesWork Services is a leading organization providing customer-centric solutions. We are committed to delivering exceptional services that exceed our clients' expectations.Job Description: Customer Service RepresentativeWe are seeking highly skilled and motivated individuals to join our team as Customer Service Representatives. In this role,...
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Customer Service Team Lead
1 month ago
Pasig, National Capital Region, Philippines Tangent Solutions, Inc. Full timeAbout Tangent Solutions, Inc.">Tangent Solutions, Inc. is a forward-thinking organization seeking an experienced Customer Service Team Lead to oversee the performance of our customer-facing teams. If you possess exceptional leadership skills and a passion for delivering top-notch customer experiences, we invite you to apply for this exciting...
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Airline Customer Service Representative Ortigas
1 month ago
Pasig, National Capital Region, Philippines Hr1001 Full timeEmbark on a fulfilling career with Hr1001 as an Airline Customer Service Representative in Ortigas, Pasig City. Our ideal candidate will possess excellent communication skills, a passion for delivering exceptional customer experiences, and a minimum of 1 year of BPO experience.Company OverviewHr1001 is a leading provider of innovative solutions, striving to...
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Customer Service Representative
1 month ago
Pasig, National Capital Region, Philippines Gratitude Philippines Full timeAbout Gratitude PhilippinesWe are a company that values our customers and strives to provide them with the best possible service. Our team is dedicated to delivering exceptional results and exceeding expectations.Job Title: Customer Service RepresentativeSalary: PHP 30,000 - 40,000 per month (based on experience)Job DescriptionAs a Customer Service...
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Customer Service Representative
1 week ago
Pasig, National Capital Region, Philippines CEPAT KREDIT FINANCING INC. Full timeJob OverviewCPEAT KREDIT FINANCING INC. is seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales and support staff, you will be responsible for delivering exceptional customer experiences, ensuring customer satisfaction, and contributing to the growth of our business.
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Customer Service Representative
2 months ago
Pasig, National Capital Region, Philippines CEPAT KREDIT FINANCING INC. Full timeJob Overview">Cepam Kredit Financing Inc. is seeking a highly motivated and detail-oriented Customer Service Representative - Financial Services to join our team. In this role, you will be responsible for providing exceptional customer service to internal and external customers, resolving complaints in a professional manner, and maintaining accurate records...
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Customer Service Representative
1 month ago
Pasig, National Capital Region, Philippines Gratitude Philippines Full timeWe are seeking a highly motivated and experienced Customer Service Representative to join our team at Gratitude Philippines. The successful candidate will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.Job SummaryThis is a full-time position that requires the ability to work...
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Customer Service Representative
2 months ago
Pasig, National Capital Region, Philippines Visaya KPO Full timeAt Visaya KPO, we are seeking a skilled Customer Service Representative to join our team. This role is ideal for individuals who possess excellent communication skills and the ability to navigate various software applications.About UsWe are a dynamic organization dedicated to providing top-notch services to our clients. Our team members enjoy a collaborative...
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Customer Service Representative
1 month ago
Pasig, National Capital Region, Philippines Neksjob Philippines Full timeCompany Overview: Neksjob Philippines is a leading organization that values excellence and dedication in the field of accounting. Our mission is to provide top-notch services to our clients, and we are seeking highly skilled professionals to join our team.Job Title: Non-Voice Account | Ortigas, Pasig CityEstimated Salary: PHP 25,000 - PHP 35,000 per month,...
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Customer Service and Operations Representative
1 month ago
Pasig, National Capital Region, Philippines CEPAT KREDIT FINANCING INC. Full timeCareer Opportunities at CEPAT KREDIT FINANCING INC.Job Title: Customer Service and Operations RepresentativeSalary: $40,000 - $60,000 per annumWe are seeking a highly skilled and experienced Customer Service and Operations Representative to join our team. As a key member of our customer-facing department, you will be responsible for handling customer...
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Customer Service and Sales Representative
2 months ago
Pasig, National Capital Region, Philippines Hunter's Hub Incorporated Full timeJob DescriptionHunter's Hub Incorporated is seeking a highly skilled Customer Service and Sales Representative to join our team.Key Responsibilities:Answer Interactions - Respond promptly to customer inquiries and provide appropriate solutions or recommendations through various channels, including hotlines, social media, and email.Customer Service - Address...
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Pasig, National Capital Region, Philippines Hr1001 Full timeAbout Hr1001:Company OverviewHr1001 is a leading provider of customer service solutions, dedicated to delivering exceptional experiences for our clients and their customers.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team in Ortigas Center, Pasig City. As a key member of our international airline account team, you...
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Customer Service and Sales Representative
4 days ago
Pasig, National Capital Region, Philippines Orbit Teleservices Pasig-Ortigas Full timeWe are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents in the vibrant city of Pasig-Ortigas, Ortigas.About UsOrbit Teleservices is a dynamic and growing company dedicated to delivering exceptional customer service experience. We value our employees and provide them with a supportive and collaborative...
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Customer Service Representative
1 month ago
Pasig, National Capital Region, Philippines Neksjob Full timeAbout UsNeksjob Philippines is a reputable company seeking skilled customer service representatives to join our team.
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Customer Service Representative
1 month ago
Pasig, National Capital Region, Philippines Neksjob Corporation Full timeJob Title: Customer Service RepresentativeAbout the Job:We are seeking a skilled and enthusiastic Call Center Associate to join our team at NeksJob Philippines. As a Call Center Associate, you will play a crucial role in attracting potential customers by answering their product and service questions.About You:To succeed in this role, you should have...
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Customer Service Representative Role
1 month ago
Pasig, National Capital Region, Philippines Neksjob Full timeAt Neksjob, we are seeking a skilled and enthusiastic Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and efficient manner.">About Us: We are a dynamic and growing company dedicated to providing exceptional service to our customers. Our mission is to...