Healthcare Data Specialist

1 day ago

Cebu City, Central Visayas, Philippines beBeeSpecialist Full time ₱3,500,000 - ₱5,500,000
Job Title: Healthcare Data SpecialistDescription:

This role plays a pivotal part in the healthcare medical records retrieval process. The specialist ensures that every request is accurate, complete, and optimized for downstream success.

The precision and quality of the intake process directly influence the speed and accuracy of medical record retrieval for clients. This position requires exceptional attention to detail, strong verbal and written communication skills, and a proactive problem-solving mindset.

Main Responsibilities:

  • Provider Research & Identification:
  • Identify all relevant healthcare providers involved in a client's treatment, beyond the main facility listed by the law firm.
  • Research and locate billing providers and related entities using tools such as Chartswap, historical request data, and direct provider outreach.
  • Accurately input all identified providers into the application.
  • Request Creation & Quality Control:
  • Review incoming ROIs, correcting incomplete or inaccurate submissions (noting that most require adjustments).
  • Prepare accurate base forms before generating submission packets.
  • Conduct comprehensive quality assurance checks on each ROI packet, verifying inclusion of all required details such as cover letters, affidavits, and other documentation.
  • Request Assignment:
  • Assign requests to the appropriate records team members based on workload balance and utilization metrics.
  • Handling Special Cases:
  • Identify and escalate special provider requirements to the assigned Client Success Manager.
  • Resolve missing, unclear, or conflicting information by liaising with the law firm's case manager.
Requirements:
  • Experience: Prior hands-on experience requesting health records from providers on behalf of law firms.
  • Attention to Detail: Exceptional accuracy.
  • Technical Skills: Proficiency with Adobe Acrobat and other PDF editing/combining tools.
  • Communication: Strong verbal and written communication skills.

Key Benefits:

  • Fully remote work environment.
  • Ongoing training and professional development opportunities.
  • Beneficial and competitive compensation package.

Additional Information:

  • Prior experience working with medical records and healthcare providers is highly valued.
  • A passion for delivering exceptional results in a fast-paced environment.

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