Client Relations Specialist

2 weeks ago


Cebu City, Central Visayas, Philippines Broadway Gems Ayala Center Cebu Full time
Job Description

We are seeking a dynamic and results-driven professional to build and maintain strong relationships with clients at Broadway Gems Ayala Center Cebu.

The ideal candidate will be responsible for managing client accounts, ensuring customer satisfaction, and identifying opportunities for growth.

Key Responsibilities:
  • Manage and grow client accounts through strategic planning and execution.
  • Serve as the main point of contact for clients, providing exceptional service and support.
  • Identify new business opportunities by analyzing market trends and client needs.
  • Collaborate with internal teams to ensure seamless communication and customer satisfaction.
  • Prepare reports and presentations on account performance to inform business decisions.
Requirements
  • Bachelor's degree in Business, Marketing, or a related field is preferred.
  • Proven experience in sales, account management, or customer service is essential.
  • Industry-specific experience may be required, such as tech, finance, or healthcare.
  • Strong communication and interpersonal skills are crucial for building and maintaining client relationships.
  • Sales and negotiation expertise are necessary for driving growth and revenue.
  • Problem-solving and conflict resolution skills are essential for navigating complex client issues.
  • Time management and organizational abilities are necessary for prioritizing tasks and meeting deadlines.
  • Proficiency in CRM software and Microsoft Office Suite is required.


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