Multichannel Engagement Representative

4 days ago


Mandaluyong City, National Capital Region, Philippines Mirandahr Full time

About Mirandahr: Our organization is committed to delivering exceptional customer experiences through our multichannel engagement efforts. As a Multichannel Engagement Representative, you will play a critical role in ensuring that our customers receive timely and effective support via their preferred channels.

Salary Information: This position offers a competitive salary package, with a base pay of 21,000.

Job Description: Key responsibilities of the Multichannel Engagement Representative include:

  • Responding to customer inquiries via chat, email, and phone in a timely and professional manner
  • Creating and implementing social media content strategies to engage our target audience
  • Making outbound calls to customers to resolve issues and provide support

Required Skills and Qualifications: To succeed in this role, you will need:

  • A high school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Familiarity with social media platforms and customer service software

Benefits: As a valued member of our team, you can expect a range of benefits, including opportunities for career growth and development.



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