Specialist, Global Crew Support

4 days ago


Manila, National Capital Region, Philippines RCL REGIONAL OPERATING HEADQUARTERS Full time
Role Summary:

The Specialist, Global Crew Support at RCL REGIONAL OPERATING HEADQUARTERS is responsible for supporting the onboarding process of Management, Specialty, and Marine positions. This includes providing exceptional customer service, ensuring compliance with company policies, and collaborating with various teams to achieve onboarding goals.

  1. Provides exceptional support to crew members in the onboarding process.
  2. Liaises with various teams to meet hiring and scheduling requirements.
  3. Ensures compliance with company policies and regulations.

Responsibilities:
The Specialist, Global Crew Support will perform the following tasks:

  • Provide timely and efficient support to crew members during the onboarding process.
  • Liaise with Talent Attraction, Crew Assist, Scheduling, Visa, Port Agents, School, Authorized Referral Sources, and RCM Manila teams to ensure smooth onboarding.
  • Work diligently to resolve all onboarding-related situations and escalate irregularities to the Operations Supervisor as necessary.

Education and Experience:
A Bachelor's degree in human resources, hospitality management, business administration, or a related field from an accredited college or university is preferred. Fresh graduates are welcome to apply.



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