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System Alert Triage Specialist

1 week ago

Taguig, National Capital Region, Philippines Pinterview Full time

We are seeking a highly motivated and detail-oriented individual to join our team as an L1 - Alert Triage Analyst. In this role, you will be responsible for monitoring and analyzing system alerts to identify potential threats or operational issues.

The ideal candidate will have a strong understanding of networking concepts and incident response principles, as well as experience with intrusion detection/prevention systems (IDS/IPS), firewalls, and endpoint security tools.

Key Responsibilities:

  1. Monitor system alerts from various sources.
  2. Assess alert severity and determine whether it requires immediate action, further investigation, or escalation.
  3. Identify patterns and trends in alerts to detect potential security incidents or system issues.
  4. Perform initial triage and validation of alerts to rule out false positives.
  5. Gather relevant data, correlate information, and document findings.
  6. Take appropriate first-level containment measures or actions when applicable.
  7. Ensure established protocols are followed when escalating confirmed security incidents or system issues to the relevant teams.
  8. Maintain accurate records of all analyzed alerts, triage steps, and resolution.
  9. Contribute to the continuous improvement of triage workflows and alert-handling procedures.

Benefits:

  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a leading provider of innovative solutions in the field of information security.