Customer Service Support Team Members

6 days ago


Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time
Job Description

The role of the Customer Service Support Team Member involves providing exceptional customer service to clients, resolving their inquiries and issues, and ensuring customer satisfaction. This requires 70% non-voice and 30% voice ability to interact with clients effectively.

The ideal candidate will possess good English communication skills (Verbal and Written) and be flexible when it comes to shifting work hours. Additionally, they must be able to work well under pressure and handle multiple customer interactions simultaneously.

The position also requires amenable individuals who can adapt to working in either MTS (Matina) or Cyber Gate Delta (Bajada).

Key Responsibilities:
  • Providing excellent customer service to clients
  • Resolving customer inquiries and issues
  • Maintaining customer satisfaction


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