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Customer Service Team Member

1 week ago

Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time
Job Description:

We are seeking highly skilled and dedicated individuals to join our team as Customer Service Support Agents. The successful candidate will provide exceptional customer service, resolving inquiries and issues in a timely and professional manner.

About the Role:
The role involves interacting with clients through various communication channels, including voice and email. You will be responsible for responding to customer inquiries, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:
- Provide excellent customer service via phone, email, or chat
- Respond to customer inquiries in a timely and professional manner
- Resolve customer complaints and issues effectively
- Work collaboratively as part of a dynamic team

Requirements:
- Excellent English communication skills (verbal and written)
- Good problem-solving and analytical skills
- Ability to work well under pressure and handle multiple customer interactions
- Flexible with regards to working hours
- Amenable to working in a fast-paced environment

Benefits:
- Opportunity to develop your customer service skills and knowledge
- Collaborative and dynamic work environment
- Ongoing training and development opportunities

Contact Information:
Please click the Apply Now button to submit your application.