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Career Opportunities: Senior Operations Management
3 weeks ago
Operations Supervisor
Description:We are seeking a skilled Operations Manager to oversee daily operations and ensure they align with company goals. The ideal candidate will have experience in customer experience operations, be able to lead teams effectively, and possess strong communication skills.
This role involves ensuring that key performance indicators (KPIs) are consistently met, identifying strengths and weaknesses of team members, and assigning tasks that showcase their talents and work on areas for improvement.
The successful candidate will be responsible for managing relationships between team members, clients, and other stakeholders while promoting a positive and inclusive work environment.
Responsibilities:- Monitor and analyze KPIs to identify areas for improvement.
- Lead and motivate team members to achieve their best potential.
- Develop and implement plans to improve employee performance and meet targets.
- Establish trust and respect among team members and clients.
- Identify strengths and weaknesses of team members and assign tasks accordingly.
- At least 3 years of experience in customer experience operations or management.
- Proven track record of meeting and delivering targets.
- Excellent communication and interpersonal skills.
- Able to multitask and work in a fast-paced environment.
- Strong leadership skills.
Our organization offers competitive industry salaries and comprehensive benefits packages. We prioritize employee well-being and encourage internal mobility and professional growth at all stages of an employee's career.
Qualifications:We celebrate diversity and are committed to creating an inclusive environment for all employees. We invite you to explore our career opportunities and apply through the provided URL.
