Remote Virtual Customer Service Agent

3 days ago


Quezon City, National Capital Region, Philippines beBeeReceptionist Full time $4,800 - $7,200

Virtual Receptionist Job Overview

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This role requires handling inbound calls to answer inquiries and book appointments for home services businesses. These include cleaning companies, electricians, plumbers, landscapers, etc.

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You will represent clients as if you are working in their office and are a part of their company team.

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Key skills required include answering the phone pleasantly with a smile and reciting standard greetings.

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We provide training on how to answer customers' questions and book appointments on our CRM/scheduling platforms.

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During calls, take detailed summary notes including customer contact information, reason for inquiry, and other relevant details.

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After each call ends, send call summary notes to clients ensuring great attention to detail and accuracy.

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