Medical Consultant

7 days ago


Davao City, Davao, Philippines Sixeleven Global Services & Solutions, Inc. Full time

We are seeking a dynamic and knowledgeable Medical Representative to join our call center team for our US client. The ideal candidate will be responsible for providing accurate medical information to patients and potential clients while also demonstrating strong sales capabilities.

This role blends medical expertise with customer service and sales skills to support our clinic's growth and enhance patient experience. Key Responsibilities:

  • Medical Information:
    - Provide detailed and accurate information about PADRA Clinic's medical services, particularly focusing on hair transplants and other cosmetic procedures.
    - Answer patient inquiries regarding pre- and post-procedure care, treatment options, and general medical concerns.
  • Sales and Customer Service:
    - Conduct outbound and inbound calls to prospective and existing patients, promoting PADRA Clinic's services. - Identify patient needs and recommend appropriate services and treatments. - Convert inquiries into consultations by effectively communicating the benefits of PADRA Clinic's services and scheduling appointments.
    - Follow up with patients to confirm appointments and provide any necessary information or support.
  • Administrative Duties:
    - Maintain accurate and detailed records of patient interactions and transactions in the clinic's CRM system.
    - Participate in ongoing training to improve medical knowledge, sales techniques, and customer service skills.


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