Creating Lasting Value

4 days ago

Manila, National Capital Region, Philippines beBeeCustomerValue Full time ₱6,000,000 - ₱8,000,000
Customer Value Specialist

We are seeking a skilled Customer Value Specialist to drive long-term customer relationships and sustainable business growth by developing and implementing product strategies, capabilities, and experiences to maximize customer acquisition, engagement, retention, and monetization.

Key Responsibilities
  • Formulate and implement a comprehensive vision and strategy for CLV products that align with overall business objectives and the broader consumer product vision.
  • Identify and prioritize opportunities to improve CLV across the customer lifecycle and establish KPIs and track progress against targets.
  • Collaborate with engineering, design, commercial, marketing, and operations teams to develop and implement CLV product features and initiatives that enhance customer engagement and retention.
  • Conduct A/B testing and other experiments to optimize product performance and improve CLV.
  • Define, document, and secure concurrence to product requirements, user stories, and product prioritization.
    • Analyze customer behavior, transaction data, market insights, and other relevant metrics to identify trends and patterns, develop and maintain CLV models to predict future customer value.
    • Utilize data visualization tools to communicate insights and recommendations to stakeholders.
    • Develop and implement product strategies to drive organic customer acquisition, usage, retention, referral, and revenue.
    • Drive funnel analysis of CLV products to ensure continuous improvement of product value proposition and experience, customer segmentation, and personalization.
    • Leverage data and AI to develop and implement customer segmentation strategies to create new segmentation, tailor customer experiences, value proposition, and communication to specific segments.
    • Leverage data and AI to launch gamification and personalization capabilities for internal use and external monetization.
    Requirements
    • Bachelor's degree in Business Management, Marketing Management, Computer Science/Engineering, or a related field.
    • 6+ years of experience in product management, preferably with a focus on customer engagement, AI-driven solutions.
    • Proven track record of successfully launching and iterating on customer engagement, retention, and monetization product offerings for financial services products.
    • Strong understanding of customer behavior, data analysis, and market research methodologies.
    • Ability to prioritize tasks, work independently, and meet deadlines in a fast-paced environment.
    • Passion for building products that create value for both customers and the business.
    • Strategic and logical thinker, with effective planning, analytical, and problem-solving abilities.
    About Us

We empower individuals to master their money through cutting-edge technology. Our platform addresses the evolving needs of today's generation of moneymakers, making the digital economy more inclusive, transparent, and empowering than ever.

  • Drive Customer Value

    4 days ago

    Manila, National Capital Region, Philippines beBeeStrategist Full time $50,000 - $80,000

    Customer Success StrategistWe are seeking a Customer Success Strategist to join our team. As a key member, you will play a pivotal role in ensuring our customers achieve their desired outcomes while utilizing our products/services.Key Responsibilities:Onboarding and Training: Guide new customers through the onboarding process, ensuring a seamless transition...

  • Analyst Value Chain

    1 week ago

    Manila, National Capital Region, Philippines BHP Full time $40,000 - $80,000 per year

    About BHP At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and...

  • Senior Customer Value Manager

    2 weeks ago

    Manila, National Capital Region, Philippines beBeeCustomer Full time $80,000 - $120,000

    Customer Success Management Supervisor Job DescriptionThe Customer Success Management Supervisor is responsible for leading and engaging a team of Customer Success Specialists. The primary goal is to drive value for customers by being an expert on best practices in change management, finding ways for CSMs to deeply understand customer objectives and deliver...

  • Customer Value Growth Specialist

    5 days ago

    Manila, National Capital Region, Philippines beBeeCustomer Full time ₱1,200,000 - ₱1,500,000

    Senior Customer Success LeadYou will be responsible for delivering successful outcomes with our solutions, driving adoption and understanding of value for our customers. Designing, agreeing and executing on account plans and owning annual renewal of subscription is also part of this role. This position requires experience in banking or fintech sector.Key...

  • Driving Value through Strategic Product Ownership

    24 hours ago

    Manila, National Capital Region, Philippines beBeeBusiness Full time ₱2,000,000 - ₱3,000,000

    Product Owner, Merchant LoansRole OverviewGCash is a pioneering FinTech firm that creates innovative financial solutions for the nation. Our mission is to be part of the journey.Key ResponsibilitiesDefine and prioritize product backlogs in agile environments to ensure maximum value delivery.Serve as a liaison between stakeholders and teams, gathering...

  • Commercial Property Value Enhancement Specialist

    2 days ago

    Manila, National Capital Region, Philippines beBeeAsset Full time ₱4,000,000 - ₱7,000,000

    Real Estate Asset ManagementThe successful candidate will drive asset value enhancement and operational excellence across a diverse portfolio of commercial properties.Leverage data-driven insights, strategic planning, and financial acumen to optimize asset performance, bolster leasing efforts, foster strong tenant and property management relationships, and...

  • Wines Sales Executive

    7 days ago

    Manila, National Capital Region, Philippines Pure Living Wellness International Inc Full time ₱30,000 - ₱45,000 per year

    We are searching for high-energy account executives who can recognize opportunities and turn leads into long-lasting partnerships. With their extensive product knowledge and understanding of industry trends, Account Executives will communicate directly with clients and prospects, understand their individual needs, and recommend products or services that...

  • Customer Service Representative

    2 days ago

    Manila, National Capital Region, Philippines beBeeProficiency Full time ₱180,000 - ₱300,000

    Remote Customer Service OpportunityWe are seeking an experienced and passionate Remote Customer Service professional to support our growing customer service initiatives for well-known clients.This role offers the opportunity to contribute to high-impact projects with iconic brands, creating memorable customer experiences. Strong proficiency in English is...

  • Strategic Consultant

    2 days ago

    Manila, National Capital Region, Philippines beBeeSustainability Full time ₱800,000 - ₱1,200,000

    Unlock Your PotentialWe empower our people to unleash their inner strength and make a lasting impact on the world's most pressing challenges.About Our MissionAt Deloitte, we believe in creating positive work experiences that foster a culture of respect, inclusion, and diversity. We strive to help clients achieve sustainable growth by embedding equitable,...

  • Portfolio Finance Admin

    1 week ago

    Manila, National Capital Region, Philippines Fluence Full time $40,000 - $60,000 per year

    About Fluence: Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50...