Customer Service Specialist

5 days ago


Quezon City, National Capital Region, Philippines Western Union Full time

About the Role

As a Cross-Border Payments Specialist, you will play a crucial part in ensuring the smooth execution of our global payment operations. This role involves analyzing complex business problems and issues using data from internal and external sources to provide insight to decision-makers.

  1. You will work closely with cross-functional teams to address business issues and ensure that customer needs are met.
  2. Responsibilities will include analyzing performance metrics, identifying trends, and making recommendations for process improvements.
  3. Effective communication and collaboration skills are essential in this role as you will be working with stakeholders at all levels.
  4. We value your analytical and problem-solving skills, as well as your ability to think creatively and approach challenges from different perspectives.


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