Customer Service Representative
1 day ago
Caldwell Communications is a dynamic and professional organization that values exceptional customer service.
Job Overview
We are currently seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills, be able to work independently, and have a strong understanding of customer needs.
Key Responsibilities
The Customer Service Representative will be responsible for:
- Communicating with customers via phone or written correspondence to resolve concerns and address inquiries;
- Matching customer demands to client products and services to deliver solutions that meet their needs;
- Using negotiation and influencing skills to overcome objections and achieve customer buy-in;
- Providing specific information to internal and external clients and sharing knowledge with colleagues;
What We Offer
We provide a comprehensive benefits package that includes:
- An open, friendly, and professional work environment;
- A professionally rewarding career with opportunities for growth and promotion;
- Performance incentives and employee perks and benefits;
- Competitive salary and 13th month pay;
- Up to 20k signing bonus;
- HMO with 3 free beneficiaries on day one;
- 20% paid maternity/paternity leave;
- Rapid career growth opportunities for top performers;
- Retirement/life insurance for qualified staff;
- Work-life balance processes and programs.
How to Apply
To apply for this exciting opportunity, please submit your application through the designated channel.
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