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Customer Account Specialist

1 week ago

Pasig, National Capital Region, Philippines Eastwood Job Portal Full time

**Job Title: Customer Account Specialist**

We are seeking a talented and experienced professional to fill the role of Customer Account Specialist at Eastwood Job Portal. As a key member of our team, you will play a crucial role in delivering exceptional customer service and ensuring seamless interactions between customers and our organization.

Your primary responsibilities will include:

  • Handling customer inquiries via phone, email, or chat platforms
  • Resolving customer complaints and issues in a professional and timely manner
  • Maintaining accurate records and updating customer information
  • Processing transactions and performing other administrative tasks as required

To succeed in this role, you will need to possess excellent communication and interpersonal skills, be able to work well under pressure, and have a strong attention to detail. A background in customer service, preferably in a BPO or call center environment, is also an asset.

We offer a competitive salary, incentives, and benefits package to successful candidates. If you are a motivated and results-driven professional looking for a new challenge, please submit your application for this exciting opportunity.