Customer Service Representative Lead

4 days ago


Quezon City, National Capital Region, Philippines Metacom Full time

Company Overview: At Metacom, we are dedicated to providing exceptional customer service and support. Our team is passionate about delivering results-driven solutions that meet our clients' needs.

Salary: The estimated salary for this position is $65,000 - $85,000 per year, depending on location and experience.

Job Description:

  • Assist in leading the customer service team, providing guidance and support as needed.
  • Process cash applications for receipts received from payment on invoices & cash in advance for assigned markets.
  • Have conference calls/meetings with assigned markets to discuss unapplied cash & prepayments so that items can be applied timely and accurately.
  • Answer questions and address issues brought up by various departments: including Sales, Finance, and Collections.
  • Assist with audit requests and special requests as needed Credit card payment processing Process credit applications Provide credit references on request Set up meetings with finance leads once a week.

Required Skills and Qualifications:

  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
  • Proficient in Microsoft Office and other software applications.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.

Others: If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



  • Quezon City, National Capital Region, Philippines Neksjob Corporation Full time

    Neksjob Corporation seeks a Customer Service Representative to attract potential customers, open accounts, and maintain customer records. The successful candidate will have at least 6 months of international voice experience, a high school diploma, and excellent English communication skills.Job DescriptionThe ideal candidate will be responsible...


  • Quezon City, National Capital Region, Philippines Neksjob Philippines Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to handle customer inquiries and resolve issues in a timely and professional manner.Key Responsibilities:Respond to...


  • Quezon City, National Capital Region, Philippines J-K Network Services Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and motivated Customer Service Representative to join our team at J-K Network Services. As a Customer Service Representative, you will be responsible for ensuring first call resolution for customers contacting us through our voice channel by consistently utilizing available...


  • Quezon City, National Capital Region, Philippines Carryboy Phils. Inc. Full time

    Customer Service Social Media SupervisorCarryboy Phils. Inc. is seeking a highly skilled Customer Service Social Media Supervisor to oversee customer service operations on social media platforms, ensuring customer satisfaction and implementing customer service strategies.Key Responsibilities:Manage customer support interactions on social media...


  • Quezon City, National Capital Region, Philippines Rippedboxstation Full time

    **Job Title:** Customer Service Representative**Job Summary:** We are seeking a highly skilled Customer Service Representative to join our team at Rippedboxstation. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.**Key Responsibilities:**Answer...


  • Quezon City, National Capital Region, Philippines Neksjob Full time

    Key ResponsibilitiesWe are seeking a friendly and professional Call Center Representative to provide exceptional phone support and resolve inquiries related to our products and services.Key SkillsExcellent communication and interpersonal skillsAbility to work in a fast-paced environmentStrong problem-solving and analytical skillsKnowledge of customer service...


  • Quezon City, National Capital Region, Philippines Neksjob Corporation Full time

    OverviewNeksJob Philippines is a leading company in the industry, committed to providing exceptional customer service to our clients. We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative.Salary: $15-$18 per hourAbout this roleAs a Customer Service Representative, you will be responsible for answering...


  • Quezon City, National Capital Region, Philippines GDV Stackph Full time

    Work with GDV StackphWe are currently looking for a highly skilled Customer Service Representative to join our team in Sparks Cubao. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.Key Responsibilities:Provide world-class customer service through...


  • Quezon City, National Capital Region, Philippines J-K Network Services Full time

    Job Title: Customer Service RepresentativeCompany Overview: J-K Network Services has been a leading provider of banking and financial services in the Philippines for over 30 years. With a strong presence in nearly 30 markets across different countries, we serve business and institutional clients with a wide range of products and services.Job Summary:We are...


  • Quezon City, National Capital Region, Philippines NeksJob Philippines Full time

    About NeksJob PhilippinesNeksJob Philippines is a leading outsourcing and social enterprise that provides high-quality services to clients globally. Our mission is to bridge the gap between cultures and time zones, leveraging emerging technology to bring the world closer.Job DescriptionWe are seeking a skilled Customer Service Representative to handle...


  • Quezon City, National Capital Region, Philippines Lexie Staffing and Business Consulting Full time

    We are looking for highly skilled and dedicated Customer Service Team Leads who can effectively manage customer queries and complaints, process orders, and escalate issues to the appropriate teams.About Lexie Staffing and Business ConsultingLexie is a leading Recruitment Process Outsourcing company with multiple business partners within the National Capital...


  • Quezon City, National Capital Region, Philippines TechMahindra Ltd Full time

    About the Role:At Tech Mahindra Ltd, we are seeking a skilled Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills and be proficient in English. This role requires the ability to work on a shifting schedule and have prior experience in BPO. The successful candidate will be based in Eastwood City,...


  • Quezon City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS, INC Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at TOPSERVE SERVICE SOLUTIONS, INC. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through various communication channels.Key ResponsibilitiesReceive and respond to customer...


  • Quezon City, National Capital Region, Philippines Neksjob Full time

    Neksjob is seeking a highly skilled Customer Service Representative to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via phone, email, or chatResolve customer complaints and...


  • Quezon City, National Capital Region, Philippines Neksjob Full time

    About the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative.As a key member of our customer-facing team, you will be responsible for responding to customer inquiries, resolving issues, and providing excellent service.Key Responsibilities:Respond to customer calls, emails, and social media...


  • Quezon City, National Capital Region, Philippines Neksjob Full time

    Job Title: Customer Service Representative About the Role: We are seeking a highly skilled and experienced Customer Service Representative to join our team at Neksjob. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional...


  • Quezon City, National Capital Region, Philippines Sapient Global Services Full time

    Customer Service Representative OpportunityAbout the RoleJob Summary: We are seeking a dedicated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing information and assistance to customers, resolving customer complaints, and maintaining accurate records of customer interactions and...


  • Quezon City, National Capital Region, Philippines Aspire Global Solutions Full time

    Customer Service RepresentativeWe're seeking a dedicated and enthusiastic Customer Service Representative to join our team in Makati - Techzone. As a key member of our team, you will be responsible for providing top-notch service and satisfaction to our customers.Key Responsibilities:Engage with customers to ensure excellent service and satisfaction.Handle...


  • Quezon City, National Capital Region, Philippines Neksjob Full time

    Job Title: Customer Service RepresentativeAt Neksjob, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team.About the Role:As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through phone calls, emails, and other communication channels.Key...


  • Quezon City, National Capital Region, Philippines Valeros Business Company Full time

    Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Valeros Business Company. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including chat, email, and voice.Key...