Online Chat Specialist

1 day ago

Tarlac City, Central Luzon, Philippines beBeeExpert Full time ₱2,000 - ₱10,000
Chat Engagement Expert

We are seeking an elite online chat professional to engage with audiences through real-time chat. The ideal candidate is emotionally intelligent, excels at building rapport, and skilled at promoting digital products and services.

  • Engage with fans and followers on behalf of content creators via online chat platforms, ensuring a positive experience.
  • Identify opportunities to promote premium content, subscriptions, and exclusive offers in a natural manner.
  • Respond promptly to inquiries, resolve issues, and provide accurate information about products and services.
  • Maintain detailed records of conversations and transactions in CRM systems.
  • Collaborate with team members to optimize chat strategies and share best practices.
  • Uphold the highest standards of professionalism and confidentiality at all times.

Key Responsibilities:

  • Emotional Intelligence and Customer Focus.
  • Multi-tasking and Time Management.
  • Revenue Growth and Upselling.
  • Communication Skills and Teamwork.
Requirements
  • Proven experience in customer support, sales, or chat moderation.
  • Exceptional written communication skills and ability to multitask.
  • High emotional intelligence and genuine passion for customer engagement.
  • Demonstrated ability to identify customer needs and offer tailored solutions.
  • Track record of meeting sales targets in a fast-paced environment.
  • Familiarity with CRM tools and online chat software.
Benefits
  • Fixed rate plus commission on upsells and conversions.
  • Opportunities for advancement and performance-based bonuses.
Why Join Us?
  • Work remotely with flexible scheduling options.
  • Represent high-profile content creators and help grow their online communities.
  • Be part of a dynamic, supportive team that values innovation and results.
  • Access to ongoing training and professional development.

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