Customer Service Excellence Specialist

1 month ago


Pasig, National Capital Region, Philippines Lexie Staffing & Business Consulting Full time

We are seeking a skilled Customer Service Representative to join our team at Lexie Staffing & Business Consulting. As a BPO Call Center Agent, you will play a crucial role in delivering exceptional customer experiences.

Key Responsibilities:
  • Taking ownership of customer issues and resolving them promptly
  • Troubleshooting problems and driving resolutions through effective communication
  • Escalating unresolved issues to internal teams for timely resolution
  • Collecting and documenting customer feedback to enhance service quality

To succeed in this role, you will need:

  • At least a High School diploma
  • No prior BPO experience is required
  • Basic English language skills

This is an excellent opportunity for recent graduates or those looking to start a new career in customer service. If you are willing to learn and grow with our company, we encourage you to apply.

Our ideal candidate will be a strong communicator, able to work effectively in a fast-paced environment, and possess excellent problem-solving skills.

We offer a competitive salary for this role, estimated to be around $15,000 per annum, depending on location and experience.



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