Data Quality Analyst
5 days ago
Nestlé Philippines, Inc. (NPI) is a leading organization in the food and beverage industry, serving the nutrition, health, and wellness needs of Filipino consumers for over a century.
We are driven by our mission to nurture generations of Filipino families through our diverse product range spanning coffee, milk, beverages, food, infant nutrition, chilled dairy, breakfast cereals, confectionery, and pet care.
As a Customer Solutions Analyst, you will play a vital role in driving the Perfect Order Cycle Approach to minimize waste and complexities in the O2C flow.
- Demand Capture: Resolve all demand capture failures within defined service level agreements.
- Order Filter: Collaborate with customers or internal contacts to resolve blocked orders within SLA; align material information with customers to capture orders.
- Order Fulfillment: Propose mitigation actions due to Out of Stock risk; manage Stock Allocation and Delivery Creation issues; propose resolutions for Transportation and Physical Logistics issues.
Main Responsibilities:
- Perfect Order Cycle Approach: Drive the Perfect Order Cycle Approach to minimize waste and complexities in the O2C flow.
- Collaboration: Collaborate with relevant specialists to understand master data and pricing exceptions causing order failures.
- Stakeholder Management: Manage relationships with key stakeholders to ensure quality and process compliance.
- Continuous Improvement: Drive continuous improvement within the team and participate in operational review meetings.
Required Skills and Qualifications:
- College Degree required.
- Two or more years of preferably operational experience in O2C in a similar market environment or trade structure.
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