Content Management Operations Manager

14 hours ago

Province of Palawan, Mimaropa, Philippines beBeeSupervisor Full time ₱800,000

Job Title: Operations Supervisor

Job Description

We are seeking a proactive and detail-oriented Operations Supervisor to oversee and streamline the daily operations of our content creator team. This includes scheduling, onboarding, and mentoring, as well as driving process improvements and maintaining a supportive and growth-focused work environment.

Key Responsibilities

  • Coordinate and communicate weekly and daily team schedules, ensuring all coverage needs are consistently met.
  • Oversee the onboarding process for new hires, including documentation and peer-mentorship assignments.
  • Act as the primary contact for operational questions and day-to-day workflow issues.
  • Track team performance and process adherence, escalating concerns as necessary.
  • Maintain and improve standard operating procedures for scheduling, onboarding, and reporting.
  • Collaborate with leadership to resolve productivity bottlenecks.
  • Foster an inclusive and productive culture across a 100% remote team.
  • Monitor key operational metrics and deliver regular reports to management.

Qualifications

  • Demonstrated experience in operations, team supervision, or coordination within startup, remote, or BPO environments.
  • Excellent organizational, multitasking, and problem-solving skills.
  • Outstanding written and verbal communication skills.
  • Comfortable using digital scheduling tools, spreadsheets, and virtual collaboration platforms.
  • Ability to thrive independently and as part of a remote team.
  • Experience supporting online content creator teams or managing online communities is a definite advantage.
  • Familiarity with subscription-based or premium content platforms is a plus.
  • Proactive, solutions-oriented attitude.

Benefits

  • Competitive salary.
  • 100% remote work with flexible scheduling.
  • Rapid growth pathways within a global, expanding company.
  • Supportive and inclusive culture.
  • Ongoing professional development and training opportunities.

Work Environment

This role requires strong communication and interpersonal skills, as you will be working closely with team members and stakeholders to drive business results.

What You Will Achieve

As an Operations Supervisor, you will play a critical role in ensuring the smooth operation of our content creator team. Your responsibilities will include:

  • Coordinating and communicating team schedules and coverage needs.
  • Overseeing the onboarding process for new hires.
  • Tracking team performance and process adherence.
  • Delivering regular reports to management.

Requirements

  • 3+ years of experience in operations, team supervision, or coordination.
  • Excellent organizational, multitasking, and problem-solving skills.
  • Outstanding written and verbal communication skills.
  • Comfortable using digital scheduling tools, spreadsheets, and virtual collaboration platforms.

Why Join Our Team?

Our team is passionate about empowering digital content creators and providing them with the tools and resources they need to succeed. We offer a dynamic and inclusive work environment, with opportunities for growth and development.

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